I Can’t Receive MMS Picture Messages Using Straight Talk or Net10 on My iPhone Using iOS 7.0.4

Photo Nov 19, 3 09 15 PM

Well, actually I can. However many readers are reporting that they are having problems receiving MMS messages using Straight Talk and Net10. The reports have started coming in after the update to iOS 7.0.4. But here is the thing, I got a similar report from a Windows phone user and someone on iOS 6 too. Possibly an Android user too, but I don’t have enough info on that case yet.

I wonder if the problem is on the Straight Talk and Net10 network and not with your phones? My MMS seems to be working, at least, in the limited testing I have done. I have exchanged picture messages between two phones, one using Straight Talk, the other using Net10. I also just exchanged pics with a phone on Verizon too.

If you are having a problem, post a comment. Include your phone and OS, you APN settings, and if you can send and or receive. I can’t promise to fix your problem. But if all of you readers share your whats going on for you, we might find a solution.


UPDATE 23 NOV 10:34 AM EST

Many readers are reporting problems with Data and MMS using Straight Talk and Net10.

If you are a Net10 or Straight Talk customer using an iPhone and your data stopped working…

Try this:

  1. Remove any APN profiles installed on your iPhone
  2. Go to Settings->General->Reset and choose Reset All Network Settings
  3. After your phone restarts, Press and Hold the Home and Lock buttons until it restarts again
  4. If you don’t see TFW, in the status bar continue to Step 9
  5. Test your data connection
  6. Test sending & receiving MMS (if you care about MMS)
  7. If your phone works you are done
  8. if it doesn’t continue on
  9. Follow one of my guides to set up your data or data and MMS
  10. When you install the APN profile, try the tfdata APN profile first
  11. Leave a comment if  you have a question.

Guides for above:
How to Setup Straight Talk Wireless Data and MMS for your iPhone running iOS 7
How to Set up Net10 Web, Data, and MMS for Your iPhone Running iOS 7
How to Setup Straight Talk Wireless Data and MMS for your iPhone running iOS 6
How to Setup Net10 Web, Data, and MMS for your iPhone running iOS 6

If you are a Net10 or Straight Talk customer and you can’t receive MMS…

I currently have no solution for this. This problem started this week.  There are lots of comments on the subject. I think the problem is the network, not your phone. iPhone, Android, and Windows Phone users have all reported this problem. Keep an eye out here for more info as it becomes available.

A couple of notes.

  • changing to a new SIM will not solve the probkem and allow you to receive MMS. 
  • a ST SIM that cant receive MMS in an iPhone can’t receive MMS in an Android phone

 


UPDATE  20 NOV 2:45 PM EST

If you leave a comment about your MMS working or not working, let me know how old your SIM card is. Some readers and I wondering if MMS is only working for readers that have the newer SIMs.

 

UPDATE  19 NOV  3:15 PM EST

 

I am getting a lot of questions about not being able to receive MMS from Net10 and Straight Talk customers. Apparently,  last night Straight Talk and Net10 are sending customers text messages telling them to power their phone off and on to get the latest update. I just got the message too. After I restarted my iPhone it wouldn’t receive MMS. I did a Reset Network Settings and it started working again.

 

Photo Nov 19, 3 09 15 PMPhoto Nov 19, 3 09 31 PM

 

Straight Talk and Net10 have been updating customer’s data and MMS APNs to tfdata from att.mvno and maybe even wap.tracfone. Many readers are reporting the need to update their profiles or SIM swap again.

 

541 comments on “I Can’t Receive MMS Picture Messages Using Straight Talk or Net10 on My iPhone Using iOS 7.0.4
  1. Alisha says:

    I have a new simple card I just bought 2 days ago and I bought it because I purchased a new galaxy so active and wanted to continue the service plan I had with net10 on my galaxy 5 I just had the service switched over but my simple card for my 5 wouldn’t work in the 6 after setting up the simple and phone and transferring service I can’t receive picture in my text messages but I was able to on my 5 can anyone help me with why I am having this problem net10 just says they can’t guarantee that service and wants me to call from another phone which I don’t have access to at the time and I should have the newest APN put in the phone…please help!! Thank you.

  2. Rexrock78 says:

    Do u know what to do for a tracphone zte quartz will not send or receive mms message? ?

  3. Carlosmata says:

    My phone won’t send pic messages or receive them

  4. So my data isn’t working. I’ve tried everything that this website has told me, all apn’s. Everything!!! I have straight talk and it’s a phone I ordered from the website and my data has been working fine until last night. The phone came with a SIM card. I tried checking my apn on the straight talk website and it told me if my phone came with a SIM card I shouldn’t need to update a apn. I’m really confused and frustrated. I have an iPhone 5c that I got on Dec. 7th and I think I’m runnin IOS 9.2. Someone please help me

  5. Debra Williams says:

    I have an android Samsung Galaxy Note 3 phone, I just switched from AT&T to Net 10 and now can’t send or recieve picture messages. The pictures I recieve will not download. Occasionally if I turn the phone off and turn it back on the picture I am sending will go through or I will recieve one someone is trying to send me. But even this doesn’t work very often. What can I do?

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  7. Cathy says:

    I just got a new iphone 6 and I can send pics but I cannot receive them thru messaging. It just keeps trying to download. What can I do?

  8. Lukyan says:

    full issue (couldn’t post long comment or something) http://pastebin.com/HigVqPSD

    • Bob Thompson says:

      Lukyan,
      I recommend just buying a new ST SIM and transferring your service from the current SIM to the new one. Your APN will be tfdata and everything will work in your iPhone. I don’t recall anyone ever actually getting ST support to change their APN for them. I believe its possible, just more practical and time effective to transfer to a new SIM then get support to do it for you.

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