Net10 Data and MMS not working for Android or Other Smartphones

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Leave a comment if you are trying to get Net10 Wireless Data and MMS working for your Android or other smartphone.

If you have an iPhone,  please see:

How to Setup Net10 Web, Data, and MMS for your iPhone running iOS 6

232 Comments

  1. Will | | Reply

    MMS not working on my Nokia 822 windows phone. What should be the settings with net10??

  2. Justin | | Reply

    I have a Samsung galaxy s5 that I on net 10 with some problems. 1 not able to open or send picture messages. That also includes group messages. 2 my data will randomly go away. I have noticed it more so when I get off wifi. I will have to restart phone to get data working.

    • Bob Thompson | | Reply

      What are you using for APN settings? Is your APN type set? try default,mms,supl see if that helps your MMS and group texts. Not sure about the data issue.. try fixing MMS first.

    • Alix | | Reply

      Same thing here. It’s been going on for months.

      • Bob Thompson | | Reply

        Alix,
        Same questions to you I aksed Justin.
        What phone and which APN are you using?

  3. Ashley Clark | | Reply

    Why won’t it work? I paid for it, and nothing that involves data usage will work.

    • Bob Thompson | | Reply

      That’s not much to go on. What type of phone do you have?

  4. iva | | Reply

    My internet is not working i have the inlimited everything plan.

  5. chasity | | Reply

    My internet is not working I need to refresh my data

    • Bob Thompson | | Reply

      Hi,
      Are you asking for help? Could you share some details like what cellular service you are using, what phone you have, and what the problem is?

  6. Erin dees | | Reply

    I’m a bring your own phone customer with net10. I have a att Samsung galaxy s4 mini. My data works and regular messaging but it won’t let me send a multimedia message. How do I fix it?

    • Bob Thompson | | Reply

      If you are using the Straight Talk att sim, try setting the apn type to default,mms,wap and see if that helps.

  7. Dale Dennison | | Reply

    No mms

    • Bob Thompson | | Reply

      Hi dale,
      That is not much to go on if you are asking for help.

  8. Jasmine B. | | Reply

    Net10 Wireless Data and MMS is not working for your Android or other smartphone.

  9. Tisha | | Reply

    I have an AT&T Fusion 3. I am using a net10 sim card in it. I have updated the APN but I am still not able to receive picture messages. I have not tried to send any so not sure about that. Is there anything else I can try.

    • Bob Thompson | | Reply

      Hi Tisha,
      Try setting your APN type to default,mms,wap. See if that helps. Test both sending and receiving. Sometimes it takes a few days to receive mms after transferring your phone number. I don’t know why that is.
      Regards
      Bob

  10. Samantha Butterworth | | Reply

    I have a net10 zte midnight phone and I can not send or receive picture messages and it keeps saying that I have low storage space but I have nothing on my phone. No download s or games. Please help.

    • Bob Thompson | | Reply

      Samantha,
      Try looking in your phone settings for storage. How much total space do you have and how much is available?
      It could be that you are using a lot of space for photos or have a large amount of text and picture messages saved on the phone

  11. Jayne | | Reply

    Hi. I recently switched my Net10 phone to a Samsung Galaxy S4 CDMA model from Verizon. I used a net10 4G CDMA sim card and an activation code. My MMS messages will not work. I don’t see a APN setting. Net10 says it’s not their service because I can send a picture to myself and receive it. Any help would be appreciated.

    • Bob Thompson | | Reply

      Hi Jayne,
      It’s not possible to set the APN on phones that use the Verizon network. That is supposed to happen when you activate the phone. You said your MMS doesn’t work. Does that mean you can neither send or receive MMS to others. Or is only sending or only receiving the issue.

      BTW are you getting 4G LTE with this phone and the SIM? just curious…

      • Jim Pratt | | Reply

        I have a Galaxy S3 from Verizon, I switched it to Net10, new SIM card etc.. everything worked fine- now all of a sudden the data and mms will not work. I have checked all settings etc.. any insight on this one?

        • Bob Thompson | | Reply

          Hi Jim,
          Which Net10 network are you using? ATT, Verizon, TMobile?

  12. sharon | | Reply

    I cannot get net 10 mms to work on my Galaxy Note edge from att

  13. Chelsey Pelfrey | | Reply

    I just got a new BLU 4.0 phone and it won’t let me get on the internet or my Google play store without WiFi and I do have minutes! I don’t know a lot about phones but I’m sure that as long as u have minutes you can use your data! Why isn’t it working can you help?

  14. Ramon bustos | | Reply

    I have a amazon fire phone and data isn’t working also mms hasn’t worked in 3 months now anything I can do on my end to fix

  15. Rhonda | | Reply

    Plz help my apn settings and mms settings aren’t working on my Nokia Lumia 635 and I’ve tried 4 or 5 differ settings and still can’t send or receive picture msgs.

  16. LaQuan Gee | | Reply

    My galaxy device is sayin my internet isnt wirking but i have the 55 unlimited plan

  17. Amanda Francik | | Reply

    I have a verizon samsung note 4. I got the pic message to work, but I can only get h+ not 4g. Can u help

    • Bob Thompson | | Reply

      Hi Amanda,
      The H+ stands for HSPA+ which is a 4G connection, but not 4G LTE. I am not sure if the Note 4 you have is compatible with 4G LTE on the network you are using. What is the model number of your phone? Are you using Net10? And, are you using Net10’s ATT or Net10’s TMobile network?
      Regards
      Bob

  18. danielle | | Reply

    My blue dash 5.0 unlocked smartphone threw net10 its not allowing me to send or receive SMS and MMS I can only make calls I have unlimited plan I need help I think my APN needs to be changed but not sure please help :(

  19. Halimatou | | Reply

    I payed my phone bill Saturday now my phone data not working

    • Bob Thompson | | Reply

      OK.
      Try setting up your APN again and see if that helps.

  20. Ray Smith | | Reply

    My LG Optimist (lgms769) Stop sending mms and using mobile data when anything google is concerned!So that means no internet and no play store! I bought my phone from the NET10 web site but its a MetroPCS phone. It also came with its own sim card. I have had the phone for years its just stop doing anything google related and sending mms a few days ago. Im being sent a new SIM card but i dont think that will help as i thought sims was just for information?? Please Help!

    • Bob Thompson | | Reply

      I don’t understand are you using Net10 or MetroPCS?

      • Ray Smith | | Reply

        im using net10. i bought the phone off of net10,com and was sent a metropcs phone and a net10 sim. now mobile data wont work with anything google related. on an android phone that like 90% of the phone :(

        • Bob Thompson | | Reply

          Hi Ray,
          That sounds weird. You bought a phone from Net10 and they shipped you metropcs branded phone? Do you have a link to what you bought? Did you set up the APN on this phone for Net10? What type of phone is it.
          Regards
          Bob

          • Ray Smith | |

            it was a few years ago. i bought a new sim today and it fixed the mobile data problem. so google works now but no sending pictures! Net10 reset my apn settings still nothing…..

  21. Dee | | Reply

    I have a Note2 on a Verizon and I have the $50 unlimited plan I am able to see some picture mail but unable to receive mail as well as the internet is slow. Please help assist with this major problem.

    • Bob Thompson | | Reply

      Hi Dee,
      what model is your Note 2. Are you using Net10? Do you know which Net10 network you are using?
      Regards
      Bob

  22. danielle | | Reply

    My blue dash 5.0 plus I just got its stuck in roaming I cannot send or receive picture messages called net10 no help down at bottom of phone says no service but my WiFi has to stay on or my phone don’t work at all I don’t understand I have unlimited texts n everything and I can’t even use my service cuz the sims in it r setup wrong or something I need someone’s help to use my phone very upset that I can’t use my phone I’m not on a contract could someone please help set my phone up correctly ….

  23. Victor Juarez | | Reply

    I have a Samsung galaxy S3 and have net10 50$ unlimited talk,text,and data plan but I cannot send pictures or get on the internet

  24. steven hood | | Reply

    Idk what that is

    • Bob Thompson | | Reply

      hi Steven,
      I included a link in my last comment to some pretty detailed instructions you can read that page and follow the instructions.
      Did you buy this phone from Net10? Are you using a SIM card?

  25. Steven Hood | | Reply

    I have a unlocked galaxy grand neo I put it on net ten wireless $50 unlimited plan and data txt and calling work but it doesn’t let me send pictures or get pictures

  26. roy | | Reply

    I had to factory reset my blue studio c mini and now my internet doesn’t work. Pls help

  27. Angel | | Reply

    The internet on my phone is not working

    • Bob Thompson | | Reply

      Hi angel,
      That isn’t much information to try and help you. If you can let me know what phone you have and service you are using I might be able to make some suggestions.

      Regards
      Bob

  28. steve | | Reply

    What’s the apn# for net 10 my data not working trying to switch my phone back to the net10 network

  29. Jeff | | Reply

    Hello, I am running HTC One M7 which I brought to Net10 and I cannot send or receive pictures or video via MMS. I can only send text mms. Could you provide any info for me possibly? I am using a Net10 Sim card which they provided. everything else works fine!

  30. David | | Reply

    I am having problems getting data on my unlocked att note 4 to net10. I have tried a number of different apn settings and am still unable to get data. any assistance would be greatly appreciated. thank you for your time.

  31. Pamela | | Reply

    I have a net10 LG-L40G pay as you go phone and the texting is NOT working, can you help?

    • Bob Thompson | | Reply

      Sms text or mms picture messages?

  32. Jesse | | Reply

    Have a window lumia 822 phone by verizon with net 10 SIM card. Data will not work. Can you help me please?

  33. Chris | | Reply

    Data works but mms is not. I use a net10 tmobile compatible SIM card.

    • Bob Thompson | | Reply

      Hi chris
      What type of phone and version of android?

      • elroy | | Reply

        hi.i have a net 10 zte midnight 3g android not data,when trying to go on the internet….

        • Bob Thompson | | Reply

          Hi Elroy,
          Do you know which network this phone is using? Net 10 uses the att, tmobile, and Verizon networks. Did you have to dial an activation number? Do you know if there is a sim card in this phone?

  34. miles | | Reply

    My data won’t work on my phone and I just got net10 I can’t set it up I don’t know how to

  35. Eric Good | | Reply

    My Family wanted new art phones so we choose the BLU 4.0 Advance. Seemed to have everything we needed. But as we activated our new phones they they set us up with AT&T. We can send only word messaging, no video, or photo messaging! No matter what the tell us to do, switch this change that, reboot, all that jazz, they can’t’ seem to figure it out! Is it only the BLU brand phones or maybe only the Generic (unlocked) phones? We never had such issues before! On top of it my wife and 2 daughters received a text message saying their data plan was being updating and would be able to send and receive photos in messaging. They click on it and it said enter your pin number???! WTF!! Pin number was never st or sent!! Talked to them today went in circles, 4 G not working only 3G and still no singing or receiving photos!!! Grrr!!! Help!! Is it pur phones that are no good or just communication data problems?

    HELP!!

    • Bob Thompson | | Reply

      Hi Eric,
      If you are using your BLU advance phone with Net10 or Straight Talk, try following the instructions on this page. Help Setting up Metro PCS Data and MMS on the BLU Dash Running Android 4.2

      Make sure to use the link in the help page to look up your APN settings on the Straight Talk or Net10 web site. You can use the following link for Net10
      http://www.net10.com/byop_apn/index.jsp

      Give it a try on one of the phones. Sounds like you have 4 phones? wow.

      I haven’t seen this PIN number before. The PIN number might be 0000, the last 4 digits of your SIM card number, or phone number. If you want you can send me a screen shot of this so I can take a look at it.
      Taking a Screenshot on an Android Phone. You can email them to bob at the name of this web site.

      Finally, I looked up the specs of your phones. They do not support 4G LTE. It looks as if they support HSPA+, which is often referred to as 4G. With HSPA+, your BLU phone might show an H or H+ in the status bar. I don’t have one of these phones, but most phones that use Android display the H not a 4G.

      Try the help page and let me know how it goes.
      Regards
      Bob

  36. Brandy Lynn Russell | | Reply

    My internet and pic messages are not working

    • Bob Thompson | | Reply

      Hi Brandy,
      What type of phone do you have?

  37. Angela Embry | | Reply

    I have contacted NET10 for their input on how to program my 2 phones with their APN’s…
    Needless to say- my phones still do not run correctly.

    • Bob Thompson | | Reply

      Hi Angela,
      Which phones do you have. Did you buy them from Net10 or Bring Your Own? Are your phones using SIM cards?

  38. James | | Reply

    Samsung Centura from Net 10. It sends me to a web site of Verizon pix and flix to get my picture messages (online album).

  39. Sarah | | Reply

    Need settings for LG L40G running Android 4.0.3 on Net10. I have been unable to send/receive picture messages for about a week and a half, previously to that i had no problem. i downloaded an app to update net10 apn settings, and now it will only send pictures, but not receive them. Wondering if you have something different for me to try that will fix the situation.

      • Sarah | | Reply

        Hi Bob, I tried looking up APN settings, and receive this notification:
        The Phone Number or the last 15 digits of the SIM card you entered does not belong to our GSM Bring Your Own Phone Program. Please note there is no need to update your APN Data settings if you have a Sprint or CDMA phone.

        My current settings (from the net10 data settings app i downloaded) are:
        apn: wap.tracfone
        proxy: att2.tracfone.com
        port: 80
        mmsc: http://mmsc.cingular.com
        mms proxy: att2.tracfone.com
        mms port: 80

        these settings allow me to access the internet/data, send MMS, but not receive MMS. I have tried all the other suggested settings and am still unable to receive MMS. This is the only setting that allows me to send them. I’ve had the same phone/sim card and have been on net10 for quite some time, this all started just about 2 weeks ago for some reason unknown to me. previous to this happening, the settings i had originally on my phone were:

        APN: tfdata
        MMSC: http://mms-tf.net
        MMS Proxy: mms3.tracfone.com

        For whatever reason, this decided to stop working. The tfdata apn does not allow me to access data now. Not sure why this change occurred.

        • Bob Thompson | | Reply

          Hi Sarah,
          Di you buy this phone from Net10?
          Try removing both the proxy and mms proxies
          if that doesn’t work
          try mms proxy mms3.tracfone.com with the wap.tracfone apn
          Regards
          Bob

        • Sharon | | Reply

          I have the same problem with the same phone. It quit receiving/sending pics or voice messages about 2 weeks ago. I have been using the same phone also with no problems. I also cannot get on browser, etc..

          • Bob Thompson | |

            Hi Sharon,
            Which iPhone are you using? Are you using Straight Talk’s ATT, TMobile, Verizon or Sprint network?
            Regards
            Bob

  40. nikole | | Reply

    I have a Samsung Galaxy s3 mini. I have a Net10 SIM &&I pay for the 30 days/monthly $50 Unlimited Nationwide talk, text, &&data. Although I can not get on the internet when not around wifi.

    • Bob Thompson | | Reply

      Hi Nikole,
      Follow the instructions. They will work for net10.

  41. Dani | | Reply

    I just received my BLU Advance 4.0. My internet is not working. My text messaging works. I cannot send MMS or use the internet. Data connection says it is enabled in my settings. It keeps asking me to connect to wifi.

  42. Scott Gurzynski | | Reply

    Got net10 for my galaxy s4 data and mms are not working according to site all the apn info is correct any ideas

  43. Mat | | Reply

    Got galaxy rugby with net10 internet an pic messages dont work

  44. miranda | | Reply

    I have a t mobile Nokia Lumia 521 4G windows phone.i only get 2G loads videos slow ..its on net10 byop Sims.i cannot send or receive mms messages.i need the right apn settings because the ones I keep getting from net10 isn’t working..I’ve been trying for a month to fulix this problem nothing works..please help

    • Bob Thompson | | Reply

      Hi Miranda,
      Are you sure you are using Straight Talk’s tmobile network compatible sim in your phone? It sounds like you may be using Straight Talk’s att network compatible sim and that is why you are only getting 2G. See Straight Talk Wireless Bring Your Own Phone Activation Kit SIMS Packaged Incorrectly. The APN tells your phone how to connect to the internet. It does not control if you get a 2G, 3G, or 4G connection.

      Let me know about the SIM and we can go from there.
      Regards
      Bob

  45. Joe | | Reply

    Can’t get data to work when not on wifi.I have the Samsung Galaxy Centura and my data is not working. Under settings it says data is enabled but I can’t do anything unless on wifi .. please help.

    • Bob Thompson | | Reply

      Hi Joe,
      Did you put a SIM in this phone or did you dial an activation sequence when you set it up? I think its using , Net10’s Verizon compatible network, or the Net10’s Sprint compatible network

      • James | | Reply

        Same problem – I dialed an activation sequence.

        • Bob Thompson | | Reply

          Hi James,
          What type of phone are you using? Did you buy it from Net10 or Bring it From Sprint or Verizon? What activation sequence did you dial?
          Regards
          Bob

          • James | |

            Samsung Centura from Net 10. It sends me to a web site of Verizon pix and flix to get my picture messages (online album).

  46. Marcela | | Reply

    hi i have an LG L38c phone for net10 and both my mms messaging and data are NOT working please help.

    • Bob Thompson | | Reply

      Hi Marcela,
      I think this phone uses tStraight Talk’s Verizon compatible network, or tStraight Talk’s Sprint compatible network. Did you need to dial an activation sequence as part of setting up the phone?
      Let me know
      Bob

  47. Charrod Jeffeerson | | Reply

    Hey I’m having an issue with my Galaxy Note 3. It’s from At&t and it is NOT unlocked. My Data and my MMS do not work at all with my Net10 service. What apn settings do I need exactly for net10 without confusing myself with straight talk settings ?

    • Bob Thompson | | Reply

      Hi Charrod,
      Net10 Wireless and Straight Talk Wireless use the same APN setup information. Net10 Wireless, Straight Talk Wireless, and Tracfone are all owned by the same company. Try following my Nexus 5 guide. Start with the APN setup information from Net10. See the guide to get the link for the APN setup information for your phone number. If that doesn’t work try some of the alternative MMS Proxy and MMSC values listed in the guide.
      How to Set up Net10 Wireless Data and MMS on Your Nexus 5 Running Android 4.4.

      The guide is for Android 4.4 (KitKat), so your screens and the steps may be a little different. Let me know how it goes.
      Regards
      Bob

  48. c | | Reply

    Can’t get mms to work on my note 2. Help please

    • Bob Thompson | | Reply

      Do you mean a samsung galaxy note 2 or and android note 2?

  49. josh | | Reply

    I can’t figure out how to send MMS on my net ten blue studio 5.0 ll and it is in 3g not 4g I thought it was a 4g phone. How do I make it 4g.

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