In this article I’ll show you how to check if your smartphone is compatible with Tracfone’s Verizon network. If you have an Apple iPhone, a Samsung Galaxy, or other Android phone.

If you want to sign up for Tracfone and bring your Verizon iPhone, Verizon Galaxy S, or other smartphone, or you just prefer to use Tracfone’s Verizon towers, you’ll need to check your phone serial number, or IMEI. Tracfone needs to check that your phone is compatible with the Verizon network and that it’s eligible for use with their Verizon towers before you can activate your phone.

Check Compatibility – Steps

To check if your iPhone, Samsung Galaxy S, or other smartphone is compatible, visit

1. Under Love Your Smartphone? Keep it!, Click Learn More
2. Under SEE IF YOUR PHONE WILL WORK WITH TRACFONE, click Check Compatibility
3. You’ll see Which carrier is your phone compatible with?
   Here you’ll need to select the carrier your phone is compatible with. Choose the Tracfone network you want to use which in this case is Verizon. When you choose VERIZON-COMPATIBLE, you’ll need to check your phone’s serial number to make sure it can be used with their Verizon towers.The Verizon network uses CDMA & LTE technology. CDMA requires that each device is individually registered on the network. The Sprint network also uses CDMA & LTE technology and requires the same IMEI check . You don’t need to do this step to use Tracfone’s AT&T or T-Mobile towers. AT&T and T-Mobile use GSM & LTE technology so registering the phone isn’t required.
4. Under VERIZON-COMPATIBLE, Click Select
5. Enter your phone’s IMEI or MEID.
   The MEID or IMEI is your phone’s serial number. Dial *#06# on your phone’s dialer to find this number. You can also find it in your phone’s settings app, printed the back of your phone, or on the box your phone came it. This is a long number so enter it carefully.
6. Click the check box to Accept the Tracfone Terms and Conditions of Service
7. Click Continue
8. If your phone is compatible. You’ll see Your phone is compatible with Tracfone!
   You also might seethe message,
   Do you have a Verizon SIM card from Tracfone? At this point If not you’ll need to order a Tracfone Verizon SIM for your phone before you can complete your activation.
9. If your device is not compatible with Tracfone’s Verizon towers, you’ll see the message, Device is not eligible for the service.

Why Can’t I Use My Phone

Even if you bought your phone from Verizon, were using it with Verizon service, or know for a fact that the phone is compatible with the Verizon network,Tracfone might still say the phone is not compatible. That’s because in addition to checking if the phone is technically compatible with the Verizon network, they also check if the phone is eligible. Tracfone doesn’t provide a list of eligibility requirements but if your phone is still on a contract or payment plan, has been reported lost or stolen, or was used with a delinquent account the phone will not be eligible.

If none of the above conditions are true for your phone, Contact Tracfone Wireless customer service and ask them to double check your phone’s IMEI again. Sometimes your phone is eligible but tracfone reports the wrong results.

Your {hone May Work With Tracfone’s AT&T or T-Mobile Towers

If you find out your phone is not compatible with Tracfone’s Verizon network, you may still be able to use it with either Tracfone’s AT&T or T-Mobile network. Your phone will need to be compatible with those networks but many iPhone and Samsung Galaxy S models are. Also note that the AT&T or T-Mobile network will need to have coverage in the areas you plan to use your phone.

Need More Help

Finally, I prepared this video for August 2018 so some of the exact steps on tracfone.com may have changed. If you have any comments or questions, leave a reply below and I’ll try to answer them.