Checking If Your Smartphone Is Compatible With Tracfone’s Verizon Network

In this video I show you how to check if you can use your smartphone with Tracfone’s BYOP Verizon network. Several people have recently asked me how to do this so I thought I’d make a video

  1. Start by visiting
  2. From the top menu, choose Phones & BYOP
  3. Click Bring Your Own Phone
  4. Scroll down and click Check Compatibility
  6. Enter your zip code
  7. Enter your smartphone’s IMEI/MEID/ESN
  8. click Continue

TracFone uses your zip code to determine if they offer service on the Verizon network in your area. Your smartphone’s IMEI/MEID/ESN is a serial number. You can find this number by dialing *#06# on your phone’s keyboard and the number will be displayed on the screen. Its a long number, so make sure you enter it carefully.

After clicking Continue you may see one of three different messages:



If you see the message above your phone is compatible and you can continue by clicking Register And Activate.

The screen also lists the next steps.

Steps to Bring Your Phone to TracFone
Select the REGISTER AND ACTIVATE button below.
If your phone is LTE, we may ship you a SIM free of charge. You’ll need to wait and activate once you receive your new SIM.
If your phone is not LTE, you’ll be able to activate in a few more steps.


We are unable to process your transaction at this time. Please call our Customer Care Center at 1-800-867-7183

I saw this message when I entered the IMEI of an AT&T smartphone that I know isn’t compatible with TracFone.  Your phone however may be compatible with their AT&T or T-Mobile networks.  I did not call the number but my guess is support will help you figure out which network your phone is compatible with. If you need to be on the Verizon network because that is the only network with coverage, you may need to get a different phone.


“Congratulations! Your phone is compatible. Now you just have to contact Customer Service to get your phone registered in our database and complete your Activation. Please call 1-800-867-7183″

If you see this message it means your phone is compatible but for some reason you can’t continue the sign up process without first contacting Tracfone. You can call the number on the screen or contact TracFone by email at

I want to sign up for Tracfone’s BYOP plan using my Verizon compatible smartphone. When I check the IMEI of my phone on it says
Congratulations! Your phone is compatible.

The IMEI of my phone is XXXXXXXX. Can you help me? Preferably I’d like to complete the registration and activation process online.
Thank You



  1. Danny Lane | | Reply

    I have a ZTE trafone # Z575167040MT and I have forgot my password and used it …how can I retrieve it .

    • Bob Thompson | | Reply

      I dont know. If you mean the PIN to your phone, you may need to reset the phone.

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