Does Wi-Fi Calling Work With Straight Talk Wireless?

I’m using Wi-Fi calling with Straight Talk Wireless.

Wi-Fi calling lets your phone make and receive phone calls using your internet Wi-Fi connection rather than the cellular network. With Wi-Fi calling you’ll be able to talk on your phone when you have a Wi-Fi connection even when you have a week cellular connection or no cellular connection at all. It’s a really cool feature.

In my video below I demonstrate making and receiving a call using Wi-Fi calling on my iPhone X using Straight Talk’s AT&T network. Once you have enabled Wi-Fi calling in your phone’s settings, you can force your phone to use Wi-Fi calling by putting your phone into Airplane Mode and then turing on Wi-Fi. Your phone should show you a Wi-Fi calling indicatior. On my iPhone X, the carrier name in the left corner of the status bar changes from TFW to TFW Wi-Fi.

Before you can use Wi-Fi calling, you’ll need to turn it on in your phone’s settings. How you do this depends on what phone you are using. On my iPhone I the setting is Settings > Phone > Wi-Fi calling. Toggle Wi-Fi calling on.

On my Samsung Galaxy S7, the option is under Settings > Advanced Calling. On my Google Nexus 5X the option is under Phone > Settings > Calling > Wi-Fi calling. If your using a different Android phone it may be different. When you enable Wi-Fi calling on your phone you’ll be asked to provide an E911 address so that if you need to dial 911, emergency responders will know where to go.

I want to point out that Straight Talk doesn’t list Wi-Fi calling as a supported feature on straighttalk.com. If it works for you, great. Straight Talk doesn’t list all od the features they support on their site but if Wi-Fi calling doesn’t work for you I don’t think Straight Talk customer service will help you get Wi-Fi calling working.

There are are other things I want to point out. First, I’m using Wi-Fi calling with my iPhone on Straight Talk’s AT&T towers. Straight Talk offers service on the AT&T, Verizon, T-Mobile and Sprint networks. I currently do not have any Straight Talk phones active on the other three networks so I don’t know if Wi-Fi calling works on those networks.

Second, to use Wi-Fi calling, your phone needs to be compatible with Wi-Fi calling on the network you are on. My iPhone X is compatible with Wi-Fi calling on the AT&T network. I tried to use Wi-Fi calling on my Samsung Galaxy S7 and my Google Nexus 5x and it did not work. My S7 is the Verizon model. The phone doesn’t appear to be compatible with Wi-Fi calling with AT&T. The same for my Google Nexus 5X. The S7 is compatible with Wi-Fi calling using Verizon. The 5X is compatible with Wi-Fi calling using Project Fi (T-Mobile).

I’ll update this article trhoughout 2018 as I am able to try more combinations of iPhone and Android with Straight Talk’s AT&, Verizon, T-Mobile and Sprint towers.

What about you? Are you using Wi-Fi Calling with Straight Talk? Leave a reply below and share. Don’t forget to include what phone you are using and which towers.

56 Comments

  1. George | | Reply

    Samsung Galaxy S5, (unlocked T-mobile version) on T-mobile towers using Straight Talk, Wi-Fi calling & texting works great!

  2. Churro | | Reply

    FYI for anyone that needs to know. I just chatted with someone on their site. WIFI calling for at least Google Pixel XL is only available for T-Mobile. I have terrible reception at my home, but hopefully Verizon’s “amazing” coverage will be good enough for where I live without wifi calling. Apparently, calling StraightTalk sucks, but their chat is adequate enough for straightforward questions.

    • Bob Thompson | | Reply

      When you ask Straight Talk and the other tracfone brands , claim they offer support for Wi-Fi calling on compatible phones that uses their T-Mobile towers. Yet, I still hear from people that are unable to activate it. Did you get yours working? Did you go to https://e911-reg.tracfone.com/wps/portal/home are register your address.

      All that said, I when I reviewed Tracfone’s Simple Mobile service which uses the T-Mobile network, I had no trouble getting Wi-fi calling.

  3. Beth Ann | | Reply

    I also live in a rural area (zero service). I’ve had AT&T with a microcell until now. It died. My current phone is not wifi call capable, so I’ve ordered a Moto G6. Is there any way to discern whether Straight Talk will make wifi calls in my area prior to signing up?

  4. David | | Reply

    Straight talk wireless informed me my I phone does not support wi fi calling.I am on straight talk using Verizon towers.I believe if I were using AT&T towers it would work.

    • Bob Thompson | | Reply

      I was able to use WiFi calling with Straight Talk’s ATT towers. However when I checked on Straight Talk’s website it told me that my number did not support the feature. Officially it seems Straight Talk claims that select phones that use their T-Mobile towers support WiFi calling.

  5. Tina | | Reply

    My husband has an AT&T unlocked iPhone 6s that is now on StraightTalk. He tried for a long to get the WiFi calling to work, with no luck. Then one day it just started working and has been working ever since. My son has a Verizon based Galaxy X9 and it will not work on the WiFi calling.

    • Bob Thompson | | Reply

      Yes that’s how it goes. I had the same experience with Straight Talk AT&T.

  6. RangerJAGC | | Reply

    I had an iPhone 6, which always got three (or four) bars at my house. Just bought an iPhone X Max and only gets 1 bar (very occasionally 2). I called Straight Talk and was told my phone (Trac Phone) doesn’t support wi-fi calling. So, while I am at home I have a $1200 brick! I am still within the return period so I think I am going to return it and be satisfied with my older version unless someone here has a better idea. Please

    • Bob Thompson | | Reply

      Your iPhone XS should not have worse coverage than your iPhone 6. Did you just move the SIM from your iPhone 6 to iPhone XS. I’d do a network reset on the iPhone XS and see if it helps. If possible take both phones to the Apple store and show them the difference. Perhaps there is a problem with the phone. BTW do you know if you are using Tracfone’s ATT or Verizon towers?

  7. Don | | Reply

    I called straight talk and was told if I have T-Mobile iPhone it would work, but my daughter has an AT&T IPhone and gets WiFi calling on her phone with straight talk service.

    • Bob Thompson | | Reply

      Yes. I had WiFi calling on their att network too. I think att just turned it on without straight talk being involved

  8. Scott | | Reply

    I have a Samsung galaxy s5 unlocked att phone bought from ebay, running on att towers via straight talk. Wi-Fi calling has been working for me for about a year now, after filling out the 911 form that popped up on my phone.
    I bought a new galaxy J7 pro unlocked att phone and a new Straight Talk sim card and it doesn’t even show Wi-Fi calling on the phone. So I took the new sim card and put it in my old S5 and hooked to wifi calling straight away. So I don’t think the problem is with the sim card, but with the phones themselves.
    I’ve been contemplating buying a new Galaxy S9 because my S5 is getting quite beat up from everyday use. Im not so sure that i want to spend $600 on a phone that cant wifi call, as I live in the country with no service.

    • Bob Thompson | | Reply

      Straight Talk’s support for WiFi calling is weird. I activated Wi-fi calling on my iPhone X even when Straight talk said my phone number did not support it. I did set the E911 address, on the phone I think not their site. You do need a phone that can support Wi-fi calling on the ATT network but I think there is more to it than that. If I were you, I’d check the bestbuy.com and samsung.com return policy and buy the s9 from them if they accept returns. The best price for the S9 was during Black Friday, $519. As the S10 is coming in a couple of months the price should drop again.

      • Scott | | Reply

        Yes, definitely something messed up with their process.. I took the J7 Pro phone to 6 different cell phone repairmen & none of them had any ideas. I’m just going to box it back up and return it. One guy thought he could flash the phone firmware, but I see someone here already tried that to no avail. I asked all of them about rooting or jailbreaking the phone. One said it would probably work, the rest of them said they wouldn’t do it. So I think I’m just going to buy a new unlocked Galaxy s5 from ebay for the time being. Maybe in the next year or 2 theyll (straight talk) get it straightened out..
        By the way, if anyone needs them, I took a screenshot of my APN settings from my Galaxy S5.. After several weeks and a lot of trial and error, I finally figured them out. The only thing that I couldn’t get was sending and receiving multimedia texts over wifi, but everything else works.

  9. Chris Friedrich | | Reply

    I use a Galaxy S4 purchased through Straight Talk. I do not see any option in the Settings that even mentions WiFi calling.

  10. wsh | | Reply

    I’ve been trying to get my StraightTalk s7 to activate the wifi calling, with no success! I flashed the verizon firmware G930v, but that didn’t work either. Thinking I may have to redo the PIT file.?.

    • Bob Thompson | | Reply

      My understanding is that WiFi calling requires provisioning on the carrier side, and that either from the carrier app or website you’ll need to set an E911 address before they will enable the feature so I’m not convinced any changes to the phone’s firmware will help. My Verizon S7 didn’t work with Wi-Fi calling on Total Wireless which is more or less the same as Straight Talk…

  11. Sara | | Reply

    I live in a rural area and had to get a landline because my phone does not work at my house. I was told about wifi calling and I tried to activate it on my iPhone 6 but it kept giving me the message to contact TFW (tracfone wireless) so I contacted Straight talk. The rep I spoke with told me it’s an issue with my SIM card and they’re sending me a new one. I expect to receive it within a few days and I’ll update this post to let you know if that resolved the problem.

    • Bob Thompson | | Reply

      Great. Thanks. Do you know which towers you Tracfone SIM was using? ATT, Verizon, or T-Mobile? Do you know which you have and which they are sending you?

  12. John | | Reply

    I believe WIFI calling is a PHONE FEATURE not carrier specific?

    I have a Samsung Galaxy S8+ which was from USCELLULAR and I’m now on STRAGHT TALK.
    I do not have an option for wifi calling. Nor did I when I was with uscellular.

    • Bob Thompson | | Reply

      To use WiFi calling both your carrier and your phone need to support it. Your phone needs to support your carrier’s WiFi calling specifically,

    • Brittany J | | Reply

      *sigh* No, unfortunately US Cellular does not allow Wi-Fi calling (or HD calling as some call it) to function on it’s phones. I have a Samsung S7 through them & although the feature was on the menu when I first got the phone, I recently noticed the feature is no longer there. When I called previously though I was told that USC has it disabled on all of their phones regardless as to whether the phone allows it or not. I found out that apparently they had the feature removed from the Samsung phone menus when one of their push updates went out a few mths ago. I guess they got tired of people complaining that such a great phone feature couldn’t be utilized. Personally it makes me regret getting a phone with them because my phone is basically useless at my home & in the surrounding couple of miles because signal is more miss than hit without that feature.

  13. Sharon | | Reply

    Of I may ask, what is the benefit of using Wi-Fi calling?

    • Bob Thompson | | Reply

      Sure, but I answered that in the second paragraph of the article. Could you take a look at it again? If its not clear, let me know and I’ll update it.

    • Angela McBride | | Reply

      We live in a rural area with NO cell reception. I have to have wifi calling to be able to make calls from our home.

      • Bob Thompson | | Reply

        Many prepaid wireless artists support WiFi calling, choose one that does. Which cellular network works best in your area? Assuming you want cellular when you are not at home

  14. Teddy Ruxpin | | Reply

    T-mobile only (according to the ST help desk) in the Panama City, Fl. area. You would think ATT would be supported too if that’s the case. Doesn’t matter in my situation as the VZW towers are the closest and that’s what I use. iPhone 6s plus here.

    • Bob Thompson | | Reply

      Yea. I think that is the stock answer. I checked my phone number on their site and they told me Wi-Fi calling was not supported. I use the ATT towers. I had no Wi-Fi calling with Total Wireless on the Verizon network either. (another tracfone brand)

  15. Hope | | Reply

    I have a Samsung note 4 that was originally purchased at Verizon but I now have straight talk. When I go to advanced calling, it opens my Verizon and of course will not let me turn on because I don’t have Verizon service. Is there any other option I have to get WiFi calling?

    • Bob Thompson | | Reply

      As far as I can tell Straight Talk does not support Wi-Fi calling on their Verizon network. They do on their ATT network. You would also need to make sure your Note 4 is compatible. If your phone is from Verizon, you might be interested in Verizon wireless prepaid.

  16. Bob | | Reply

    I have an iPhone 6. But there is not a WiFi calling option under settings. Can you advise me on how to get it.
    Thank you Bob

    • Bob Thompson | | Reply

      if it isn’t there, wifi calling isn’t going to work. Are you using Straight Talk? if so which network?

      • Gussie | | Reply

        What do you mean by switching networks?

        • Bob Thompson | | Reply

          Switch to a prepaid service that offers WiFi caliing

  17. L Williams | | Reply

    I have an iphone6 plus. Wi fi calling worked when I used TMobile. I just switch to ST. I registered my phone with tracfone for wi fi calling: address etc. They advised the will activate is feature for me in the next few hours. However the option to activaye wi fi calling on my iphone is no longer there. Not sure if it will appear.

    • Bob Thompson | | Reply

      Which Straight Talk towers are you using? I have not anyone say WiFi calling works with any towers other than the att ones?

  18. Sherri | | Reply

    I have an IPhone 8 I brought from AT&T. When I turn my wi-fi calling on I get an error message We can’t turn on wi-fi calling. Contact your carrier. I just activated my ST account yesterday. I have no service in my house. With AT&T I had to use wi-fi calling. Do you have any suggestions?

    • Bob Thompson | | Reply

      Straight Talk doesn’t officially support Wi-Fi calling. It works for me on their ATT network with my iPhone X. I’d go to an area with both ATT service and Wi-Fi and try resetting the network settings. when the phone restarts, try turning on Wi-Fi calling again. If that doesn’t work, try installing the latest iOS updates. I was able to turn mine on, but it took days or weeks before I noticed it working.

  19. Bob | | Reply

    I have straight talk with Verizon. WiFi calling does not work and the option is not there. When I had regular Verizon WiFi calling did work.
    Thank you.

    • Bob Thompson | | Reply

      Yes. It only seems to work with Straight Talk AT&T.

  20. Dave | | Reply

    Wi-Fi calling doesn’t work in North Carolina on my iPhone SE with Straight Talk. I got the same message saying “No Network Connection. Connect to a Wi-fi network or disable airplane mode to place a call.” Bummer.

    • Bob Thompson | | Reply

      Are you using Straight Talk AT&T? Periodically check it because mine just started working after a while.

  21. Laura | | Reply

    I am using a unlocked and rooted Verizon Samsung S8 on StraightTalk and Wifi Calling is now available but ST verification shows my phone is not eligible. Also, I have the Advanced Calling settings cannot be activated. On my S5 I used to be able to call and use LTE at the same time, now when on a call LTE turns off. This is very frustrating! ST has been completely helpless with these issues.

    • Bob Thompson | | Reply

      It seems they only support WiFi calling on one or two model phones that they sell that use the T-Mobile network. To be fair though, Straight Talk may not be the issue here. It don’t think Verizon nor AT&T give any of the prepaid wireless companies that use their network the option to use WiFi calling or other advanced features. And as far as I know it wasn’t only until recently that Verizon lifted the 5Mbps max download speed and let prepaid companies have voice and data at the same time. Verizon prepaid plans are more expensive but they let people use WiFi calling and advanced features.

  22. Lisa | | Reply

    Any updates on Straight Talk & WiFi calling on iPhone SE? Can’t believe I just purchased iPhone SE (downgraded from iPhone 6) from Straight Talk and switched service from Verizon to save money and can’t make calls via WiFi. I’m just screwed!

    • Bob Thompson | | Reply

      unfortunately no. Did you try to sign up like I showed in the video. I use Straight Talk’s ATT network and it still doesn’t work for me. I assume you are using Straight Talk’s Verizon network with that iPhone SE. If ATT has better coverage where you use your phone, you could transfer your service to their att network and eliminate the need for Wi-Fi calling. Verizon Wireless Prepaid does support wi-fi calling. Your iPhone 6 should work with Verizon prepaid but your Straight Talk iPhone SE is probabally activation locked and you won’t be able to use it with Verizon prepaid.

      Prepaid wireless can be a real value for many people but before switching from postpaid you really need to make sure you choose a carrier and planthat support the features you need. It may still be possible to return the phone to straight talk for a refund. Verizon wireles prepaid sells the iPhone SE for $199.

      BTW, while the iPhone SE has a smaller screen, the iPhone SE is in many ways better than the iPhone 6. It shares many internals with the iPhone 6s. The camera on your iPhone SE is way better than the iPhone 6.

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