Help Setting up Straight Talk Data and MMS on the LG Optimus G Pro E980 Running Android 4.1.2

I created this page to help readers set up data, Internet, MMS picture messages, and group texts on the LG Optimus G Pro E980 running Android 4.1.2 (Jellybean). If your voice service or SMS text messages are not working this page isn’t going to help you. Contact Straight Talk support.

There are many different Android phones on the market and I don’t have this specific phone. I have written setup guides  for iPhones, other Android phones, and even Windows 8 phones so the information here should be enough help you.

With a little effort you should be able to follow the instructions here to get your phone working properly.

To use this guide you should have your Optimus G Pro ready to go with an active Straight Talk SIM. Your voice service and SMS text messages should be already working.

To get data, Internet, MMS picture messages working you have to setup your APN and MMS in your phones’ Settings.

Straight Talk sells both AT&T network compatible and T-Mobile network compatible SIMs. You need to know the correct values to enter.

If you are using the Straight Talk ATT SIM your values are:

APN: tfdata
MMSC: http://mms-tf.net
MMS proxy: mms3.tracfone.com
MMS Port: 80

If you are using the Straight Talk T-Mobile SIM your values are:

APN: wap.tracfone
MMSC: http://mmsc.cingular.com
MMS Proxy: 66.209.11.33
MMS proxy port: 80

If you have already tried to set up data and MMS using these values. Leave a comment and I will try to help. These are the most commonly used values.

I do not have an Optimus G Pro phone to verify this is correct. If you are reading this, please leave a comment and tell me if this is correct or what needs to be changed. There are so many Android phones available on the market today and I am not able to create a guide for every model.

  1. Tap Settings
  2. Tap More or Mobile Data
  3. Tap Mobile Networks or Access Point Names
  4. Tap Access Point Names
  5. Tap MENU
  6. Tap New APN
  7. Enter a name (like Straight Talk)
  8. Enter values above
  9. Tap MENU
  10. Tap Save
  11. From APN list, tap on the dot to enable the APN Settings for the name you entered.
  12. Restart your phone
  13. Test Data with your browser
  14. Test both sending & receiving an MMS picture message
  15. Test sending & receiving group texts

If the instructions above don’t work for you. Check that you entered the settings correctly. It’s easy to make a mistake.

If you still can’t get it to work
See LG Android Smartphone Owners Having Problems with Straight Talk MMS Picture Messages

293 Comments

  1. Terri | |

    I just purchased a lg Stylo 3 straight talk and was working but slowly for a few hrs. Checked and unchecked the apn setting that was initially unchecked now nothing works. Can’t figure it out. Any pointers will be greatly appreciated.

    • Bob Thompson | |

      When you say nothing works, does that mean you can’t make phone calls too? What is the model number of the Stylo 3? In the area you live to mist people use Verizon or AT&T? (or Sprint / TMobile)….

  2. kenneth | |

    Authentication via server unsuccessful? I need help

  3. Kelly | |

    Hi. Are these instruction for AT&T? I’m using this on t-mobile and have had no problems until the MMS thing. Is it hopeless? Obviously, I’m not on Straight Talk.

  4. Justageekgirl | |

    Here’s what I tried. And it worked for me.

    I pulled out the sim card with the phone powered on. Yes, it’s a bit difficult, but not impossible. I followed these instructions first. Mind you, I got them from the xda-developers forum. See below:

    1. Go to the APN Settings and reset them to default. After that you should only see the AT&T APN
    2. With the SIM card in the phone open Mobile Networks (get to the screen where you can click on Access Point names.)
    3. DO NOT POWER OFF THE PHONE FOR THIS PART! On that screen and with the phone still on, slide the SIM out. You should get a prompt asking to reset the phone. DO NOT RESET THE PHONE.
    4. After the prompt click on Access Point Names. There should be no APNs here. If the AT&T APN is still here go back to step 1.
    5. Now you need to create a new APN whit the SIM is removed. The APN should be as follows:
    Name: Straight Talk MMS
    apn: tfdata
    user: (blank)
    server: (blank)
    password: (blank)
    proxy: (blank)
    port: (blank)
    mmsproxy: 66.209.11.33
    mmsport: 80
    mmsc: http: // mms-tf. net – This is spaced for Junior User restrictions. Should be no spaces.
    authtype:none
    type: mms
    THE APN TYPE SHOULD ONLY BE FOR MMS. DO NOT PUT ANYTHING ELSE IN THE “TYPE” FIELD
    6. Now with everything typed in DOUBLE CHECK EVERYTHING. If it is correct you can save this APN. Once it is saved there will still be no APNs on the APN page.
    7. Pull the battery and put the SIM back in the phone.
    8. Go back to the APN settings and DO NOT open the APN you just created or it will reset the entire process!!!!! If you did everything right the Straight Talk MMS APN you just made should not have the selection bubble. If you have a selection bubble on the Straight Talk MMS, go back to Step 1.
    9. Make another new APN as Follows:
    Name: Straight Talk
    apn: tfdata
    user: (blank)
    server: (blank)
    password: (blank)
    proxy: (blank)
    port: (blank)
    mmsproxy: (blank)
    mmsport: (blank)
    mmsc: (blank)
    Mcc: 310
    Mnc : 410
    type: default
    10. Save this APN and select it. You should get LTE shortly after that.

    Here’s the difference though. Upon taking out your Sim, and adding the first apn, you’ll notice you won’t be able to save it without certain entries. What I did was, I entered in the settings for the apn I knew to work. Then I continued to follow the instructions. When it was time to create a new apn, the type was still grayed out, however, the first apn I entered was still there. So I created a new one anyway.

    Lo and behold, it works perfectly. Even though it took some tweaking and patience, it will work.

    • Camille | |

      Thank you young lady, after hours of trying to figure this out and speaking to a straight talk rep I still didn’t have any success. but after following your steps my phone works great!!!!
      Thank you, thank you, thank you!!!
      My new WMW!!!

      Camille

  5. Tiffany | |

    I just wanted to give a positive comment! Thanks for this advice. I did exactly as you had suggested and it did exactly what you said it would. My phone is now working in perfect condition! Thanks again!:)

    • Bob Thompson | |

      Tiffany,
      That is great news. Thanks for taking the time to comment. If you use social media, please follow us on Facebook, Twitter, Google+, and YouTube. In addition to keeping up with latest updates at smartphonematters you would be helping us launch social media efforts. click here
      Regards
      Bob

  6. David Brendel | |

    My mother has the g pro, we’ve been trying for a while to get her mms to work but with no success so far. I’ve triple checked the setting and even contacted straight talk But gotten less than good service so I don’t know what else to try

  7. amanda | |

    These settings still did not work for my mms on my lg optimus

  8. donkelislerdugar | |

    I cant send picture on my lge890 are recieved them wh as t should i do

  9. John Johnson | |

    Bob, I just don’t believe it. This alleged way that is posted is incorrect, Pulling the sim card which can be done with the slightest of ease, you will get the proms that she stated be you can not save it unless you put MCC of 310 and MNC of 410. Then you can save it. With all that it will not change a thing. You can not send or receive pictures…I set my phone up and got 4G LTE. but still no pictures. I did contact straight talk and after 1 1/2 of hold time. They clam that there is a tower down in the Chattanooga area. When I lived in Sarasota Florida I had no problems. But since I’ve moved here last summer and only after I downloaded KITKat 4.4.2 is when the problems began. I have 2 LG optimus g pro’s and other than picture messaging there are no problems. The phone comes with Snapdragon 600. 1.7 quad core. 13 meg camera. I seen things to facebook and so on but this phone is fast and better than the Apple 6 plus with it’s 1.27 quad core. People need to realize that Straight talk uses different towers. Apple phones are on Verizon LTE, Samsung and LG are on AT&T or T-Mobile, the cheaper phone are on sprint towers. You have to know what your doing when picking out a phone and using on straight talk. DON’T EVER BELIEVE THAT YOU WILL BE KICKED OFF THEIR TOWERS. Straight talk buys those tower minute, will not loose a signal. I bought the LG E980 because is a great phone and not too many phones can compete with it. Apple has their first chip in the 6A and 6Plus, for people who don’t know much about phones Samsung has been making Apples processor chip from the apple 3 – apple 5. The processer speed is pitiful The S2 is faster than the Apple 6 plus. anyways. I will take a person looking into configuring out the correct APN for Picture messages with the LG optimus G Pro E980. See Bob you put me on a mission. KitKat has something in his processing that blocked the LG from making Picture message, with my wife and I, we use NFC and bump phones, thus transfer pictures. Please if your reading this do not give up on straight talk, they are cheaper than any other company, but their costumer service is not top notch. If you want 4 G LTE, I will post the proper setting but remember your phone must have LTE in it or you’ll just get 4G….If you wait, this quarter Samsung is coming out with the Galaxy 6S which has the snapdragon 810 and a 20 meg camera and a 5 meg front facing camera, I believe it has a 581 dpi. which is crazy

  10. John Johnson | |

    If you down loaded kitkat 4.4.2 you just got boned… there is no APN code that is going to fix you phone for picture messages. I have 2 phone and believe me, I’m pissed. I don’t know why AT&T did this just because we are trying to save a few buck by using straight talk. Calling them is useless, it would be easier to just buy a samsung Note 4 and if you want to stay with straight talk. Face it, we have a great phone but got screwed by AT&T, now there is one other solution. reboot your phone but you may know be able to unlock it again…I love straight talk but I rather put a gun in my mouth than talk to a dumbass that reads a cue card to me in a foreign language

    • Bob Thompson | |

      Hi John,
      Yes, I’d love to hear ATT’s explanation as to why they altered the APN Settings page. The issue, at least for other readers, has been that you can not longer set the APN type. I don’t have an LG phone so I haven’t had this problem myself. I wrote an article for readers to share their workarounds, as some people have said they have been able to get MMS working again. You can read the article here: LG Android Smartphone Owners Having Problems with Straight Talk MMS Picture Messages

      While I have heard may many readers comment about Straight Talk customer support, I have empathy for the employees. Can you imagine having to support a product or service that you could not have possibly ever possibly used? Kind of sounds like a recipe for success, doesn’t it.

  11. katie | |

    I’ve tried the above steps however when I click into add an APN…there are no options after that…it just says no APN 🙁

    • Bob Thompson | |

      Hi Katie,
      Did try the reset to defaults option?

  12. Marshay | |

    I have the lg optimus pro. I’ve gone through all the sEttings. Voice,text, and data works fine, however I’m unable to receive or send picture messages

  13. chad | |

    How to clear at@t apn off phone it won’t let me change apn type on my new apn.for straight talk. Everything works besides mms

  14. melissa stemes | |

    Setting above still arent working

  15. Justin | |

    I can use the web Facebook etc send and receive normal sms and receive mms but can not send mms my settings match yours and straight talks but it will still not work any ideas

  16. Tonya Gregg | |

    I have an LG Optimus verizon phone and can’t figure out what to turn on to get pictures can anyone help me plz n thank you

    • Bob Thompson | |

      Hi Tonya,
      With a Straight Talk phone using Verizon, you can’t set the APN settings yourself. They are set automatically. You can try redialing the activation sequence, then restarting your phone to see if the settings get reprogrammed. You can also call Straight Talk and ask for help. Be prepared to be on the phone for a while. Be polite, ask to escalate your support request to Tier 2 support.
      Regards
      bob

  17. Eloise blue | |

    My straight talk phone an LG smart phone does not have settings option

    • Bob Thompson | |

      Hi Eloise,
      What type of LG phone are you using? Does your phone have a SIM card. Most phones have a settings option.
      Regards
      Bob

  18. Carol | |

    I have the LG optimus pro and it still won’t allow mms.. I can use the browser just fine

  19. ketherly | |

    I have tired these settings and a few others and still unable to send ir receive. What now ?

  20. cassie | |

    I have tried every combination out there including yours and i still cannot get my mms pics when sent to me. I have even started a new service card early, i heard that would work. Is there anything else i could do. Thnx cassie

  21. Hannah | |

    I have those values typed in but I still can’t recieve mms texts. I can send them and the other person recieves them but I can’t recieve them myself. It gives me the option to download it but then it fails.

    • Bob Thompson | |

      Hi Hannah,

      If you recently signed up for Straight Talk and transferred your phone number it may take a few days before you can receive MMS picture messages. I had the same issue. I set up three Straight Talk accounts. MMS worked fine for the two with new phone numbers. I could not receive MMS for the third, the one I transferred a number to. I tried the SIM in two different phone and it did not work. After a few days I decided to see if I could try to fix it, only to find it working.

      This is a common problem. You can also try setting your APN type to default, mms, wap or default, mms, supl

  22. hope | |

    The mobile network settings with straight talk att worked for my lg optimus g. Ive recently upgraded to the lg optimus g pro with straight talk att .. everything works except for the picture messaging. Im using the same sim card. Help. Thanks.

  23. bonnie | |

    I tried this several times and it hasnt worked i have a tmobile Lg optimus L90 phone all help will be appreciated my phone is only running 2g

    • Bob Thompson | |

      Hi Bonny,
      Are you using a Straight Talk T-Mobile SIM? Did you look up your APN on the Straight Talk web site? what was is?
      Regards
      Bob

  24. Sabrina Dawn | |

    I recently installed an update on my phone (September 2014), since then, a lot of things are not working properly. One of many problems is sending/receiving MMS. My browers/internet work for the most part, but not MMS. I went to straight talks website, entered code for APN and it still does not work. I checked to make sure everything was correctly eneterd a million times. I even deleted the new one, and started over. Still nothing. My Android system is 4.4.1, and the code they have listed is the exact same as on this site. Only thing different is: a setting for MMS_APN. It says to enter tfdata at the MMS_APN option, which there isn’t one on my phone, or my husband’s. (We have the same LG model). So, I obviously couldn’t find this, so I could not enter it anywhere. I looked at every option, thinking it might be coded as something else. Then, I googled what MMS_APN was, didn’t find anything. However, I found this website on Google. Everything for the data/MMS is exactly the same, besides the “MMS_APN”. ON STRAIGHT TALKS site, they have option for support-“How to Update Data/MMS Settings.” You put your phone # or SIM # and operating system. They have android 1.0-4.1, but not for 4.4.1. I chose the 4.1, and it said it was for 4.0 and later. I also chose different options after the settings did not help, everything was the same settings besides the iPhone system. Any ideas/different settings would be very appreciative. I’d rather not call them unless it’s absolutely necessary. (P.S. Sorry this is so long & for repeating myself so much. Probably wasn’t necessary, just explaining EVERYTHING I tired)

  25. Charlene O. | |

    I am using a LG Optimus G Pro. I switched this phone from ATT to Straight Talk. I have been successful with activating everything except for sending/receiving MMS. I also have a Samsung Galaxy S4 Active that I switched from ATT to Straight Talk. Everything works perfect with the Samsung phone. I believe the problem with the LG is that the phone will not let me change or reset the APN TYPE in the new Access Point Name that I had to create in order for my data to work. The area is grayed out and will not allow me to change it. Do you know how I can go about changing this setting? I have read a lot of things online but most don’t make sense to me. Its very annoying that I can not change this setting. Any help is GREATLY appreciated. Thank you so much for your time!

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