Keeping Tracfone Triple Minutes When You Change Phones


Can you keep your trip (3X) tracfone minutes when you switch to a new phone? Recently I’ve been been asked this question by a number of readers and viewers so I thought I’d write this article.

First I want to say, that I have not personally done this. That is, transferred my service from a tracfone phone with 3X minutes to a new phone, so can only share with you what Tracfone has said and what other readers have reported. I suspect you won’t truly know until you transfer to a new phone and find out for yourself.

Understand that for many years Tracfone offered triple minute plans. So if say you bought a plan with 400 minutes, 400 texts, and 400mb of data, you’d actually get 1200 minutes, 1200 text, and 1200mb of data. The also advertised triple minutes for life. The “triple minutes fo life” offer applied to the life of the phone. This meant if you bought a new phone that didn’t qualify for triple minutes and transferred your service to it you would: 1: Keep all the triple minutes you have already accumulated but 2, no longer get triple minutes on any future plan purchases.
Note that for at least the last year or so, Tracfone has stopped selling phones that qualify for triple minutes for life.

So under normal circumstances you keep the triple minutes you already purchased but would your minutes would no longer triple on future plan purchases.

However, I’ve had a few people report that Tracfone has told them they would still get 3X minutes in come cases. Recently, Tracfone has been telling customers they need to get a new phone becuase there old phone will stop working when they update their network by the end of 2020. For more about that see Tracfone Says I Need a New Phone. The explanation was that you are “grandfathered” into triple minutes because you were forced to update your phone. Please note that I have not verified this. Nor have I had any reader later report that they added a new plan to their new phone and received triple minutes.

I wish Tracfone’s policies were more clearly stated on tracfone.com. I hear many different and conflicting reports from my readers about what they have been told as well as what actually happed to them.

So what can you do? You can ask Tracfone customer service if you’ll continue to qualify for triple minute plans. You could also add a triple minute plan at the time you ask them to make sure you do in fact received triple minutes.

My advice is to consider adding additional triple minute plans before you switch to your new phone. Those minutes will carry over to your new phone so you can load up before you make the switch. You might also consider adding the $50 365 Service Days Add-On if you qualify. This add on gives you 365 more service days but no minutes. Its a great option for people that are carrying a balance of 1000s of used minutes. Learn more about that option here Add 1 Year of Service to Your Tracfone Account and Tracfone Discontinued $50 One Year Service Days Add On

I suspect many people are going to have this same question as many Tracfone customers will need to upgrade their phones in 2020, see Tracfone Says I Need a New Phone

Finally, I’m going to ask you to share your experience. Did you switch to a new phone in 2020? Did tracfone tell your new phone would still be able to add triple minutes? What happened when you finally added a plan? Leave a reply below and share. I encourage people to share their experiences here as it helps out others with the same questions.

7 Comments

  1. Newbie | | Reply

    Ok, here is my Tracfone experience I want to share with you guys. I had a triple minute Tracfone branded phone name LG Lucky. It was a small smartphone. Recently I purchased a new Tracfone branded phone name LG Journey and then I transferred the phone number and all the minutes to my new phone. Yes, I received all my minutes, text, and data on the new phone and no missing. Now, this is my first time to refill my new phone since I transferred the number over. I refill with the basic 60 minutes phone card and not the smartphone card. Guess what? I received 180 minutes voice, text, and data!

    • Bob Thompson | | Reply

      That is great. Thanks for sharing!

  2. Jerry | | Reply

    I spent about 30 minutes today on a live chat with Tracfone. I was told that as long as my account was
    “active” I could transfer my minutes and keep my triple minutes for life. I have to buy a new phone and when
    I have it in my possession I call them and everything from my current phone will be switched to the new one.

    • Bob Thompson | | Reply

      Keeping your triple minutes isn’t the issue, the issue is will you still be able to add 3x minutes in the future after you change. Please let us know.

  3. Terry | | Reply

    Changed phone last year when TF told no more support for one I had. Kept triple mins plan because it was part of original sale.

    • Bob Thompson | | Reply

      Thanks for the comment.
      when you say you kept triple minutes. Do you mean you have since bought a new plan and received triple minutes with it or are you saying your previous triple minutes did not go away? Also what did you get for an new phone?

  4. Chris R | | Reply

    thank you for your help

Leave a Reply

Your email address will not be published. Required fields are marked *