Moving a Sprint iPhone 4s to Straight Talk Wireless

A reader, Sable asks,

I have a Sprint 4s — I tired of paying close to $130.00 for cell phone service each month. Saw that straight talk
advertises if you bring your Sprint iphone cdma phone over they can activate it . Charging $15.00 network access code then paying $45.00 a month unlimited. Not sure If I have to buy the sim chip ? Has anyone gotten a Iphone 4s Sprint phone to work on straight talk. The lady from Straight Talk stated this was brand new starting in Feb. 2014. Anxiously awaiting to find out if anyone had success.

Sable

Hi Sable,
I have never set up a Straight Talk Wireless BYOP using a Sprint phone. I too noticed that they advertise this option on straighttalk.com.

I can share with you what I know. Your Sprint iPhone 4s does not need a SIM, only ATT and T-Mobile iPhones use a SIM. When you move your Sprint iPhone 4s to Straight Talk, they check your MEID to see if they can register your phone on their network. If they can, you’ll pay a $15 fee to do this instead of buying a SIM.

Afterwards, you would continue the process to sign up for Straight Talk and port your phone number to Straight Talk. Its not clear to me how well this works. If you were porting your number from AT&T, its different. Your AT&T service is associated with your ATT SIM. You would activate your Straight Talk SIM and be assigned a temporary phone number until your AT&T number was ported. At that point, your AT&T account is closed because you ported your number.

If you were trying to use a Sprint iPhone that was not currently in use on the Sprint network, I would think it would work exactly the same way. For example, you had two iPhones. One currently on Sprint, the other Sprint iPhone is the one you are activating on Straight Talk. The Straight Talk iPhone would activate with the temporary number. You existing Sprint phone would deactivate after the port completed.

In your case, your iPhone is active on Sprint. What I don’t know is what happens if you sign up for Straight Talk and try to port your number. Your iPhone would need to be deactivated on Sprint and activated on straight talk after the port completed.

Maybe it all just works. I was going to buy a used Sprint iPhone and activate it on Straight Talk to write a guide for doing this. I realized that wouldn’t be enough though. Most people would be like you. They have an active Sprint iPhone and want to move to Straight Talk and port their number.

I will also mention if you Google for information about this, you’ll read about using a SIM unlock called a GPP adapter. It allows you to use the Straight Talk ATT or TMobile SIM in your iPhone. I think its a overly complicated solution to the problem unless you are a technical person, pay someone to set it up for you, and can live with the limitations around iOS software updates (new updates can break the unlock).

Take a step back and look at the entire issue. You want to pay less money per month, so prepaid is a great option. Do you want to stay on a sprint-based network? Do you know if AT&T, T-Mobile, or Verizon networks have better service where you live, work, or plan to use your phone most?

You can always sell your used Sprint iPhone and buy a new or used iPhone.
If you are paying $130 dollars a month you have a lot of options to save money or get more for your money. You are paying $1560 a year. If you went to Straight Talk you’d be paying about $600 a year. You could switch to Straight Talk and buy a new unlocked iPhone 5s or iPhone 5s and still spent less! or sell your old phone and replace it with a used one and bank most of that $960!

I hope this helps. Let me know if you have more questions, and I would love to hear back from you.
Regards,
Bob

128 Comments

  1. michelle | | Reply

    hi i bought a iphone 4s from a yard sale it says it on sprint network im trying to get the phone to work with straighttalk when i called them they tell me the phone not cadable but i have already bought a starter kid to unlock the phone what else do i need so this phone will work through them

    • Bob Thompson | | Reply

      Hi Michelle
      To use a sprint iPhone 4s with straight talk, the phone needs to be eligible with straight talk’s sprint network. You can check that here https://www.straighttalk.com/wps/portal/home/h/BringYourOwnPhone/carrierselection

      If you called straight talk ask they already told you the phone isn’t eligible, there is little you can do. The byop Starter kit does not unlock the phone. Id return the starter kit to Walmart.
      How much did you pay for the phone?

  2. Kevin | | Reply

    Hey Bob,
    Currently have straight talk, but an older model phone with the 30$ a month unlimited txt and over 1000 minutes. Buying a sprint model Iphone 4s tomorrow from a person off of Craigslist. As far as activation goes, will it be possible to keep my straight talk number from my old phone and put it on my new Iphone and pay for the 45$ monthly service fee? Or is it just easier to get a new number for my Iphone, de-activate the old phone and throw it out? Let me know. Thanks Bob.

    • Bob Thompson | | Reply

      Hi Kevin,
      It’s possible to transfer your number. My guess is when you do Straight Talk will want you to buy a $45 BYOP plan, as your $30 plan won’t be “compatible” with the $30 plan. See Transferring Your Existing Straight Talk Service to a New Straight Talk Phone or SIM

      Before you do this though…
      1. Contact the seller and ask for the MEID of the phone. Check on Straight Talk’s website to see if the phone is eligible with Straight Talk. You’ll only be able to use this phone on Straight Talk’s Sprint network. In fact, call Straight Talk and verify the MEID to make sure the phone is eligible.

      2. Are you sure you want to use the ST’s Sprint network? If so fine. you might rather be on Straight Talk’s ATT, TMobile or Verizon network.

      3. Consider buying a phone that supports 4G LTE. The Sprint iPhone 4s does not. The iPhone 5 and later models support 4G LTE. a Straight Talk $45 BYOP plan will support 4G LTE if your phone is compatible, otherwise it’s slower 3G speeds for the same money per month. You’ll pay more money for an iPhone 5, but the difference might be worth it.

      4. Make sure any phone you buy off Craig’s list is a good deal compared to eBay. With eBay, you can select a seller that offers returns and be covered by eBay’s seller protections even if they don’t offer returns. A seller on ebay is paying eBay close to %15 percent of the sale price including shipping in fees. So, I always say make sure some of those savings are passed on to you.

      5. If you are willing to go to an Android phone, there are some great new and used phones you can get under for $200.

      6. I can’t stress enough, if you are buying a Verizon or Sprint phone to use with Straight Talk’s Verizon or Sprint network, you need to check the MEID with Straight talk to make sure the phone is eligible.

      Let me know how it goes.

  3. katie sobek | | Reply

    Hi! I was wondering, I have a Iphone 4s that I used to have sprint on, till about a 2 years ago, and I took it off because it was too expensive, like 80 per month. It’s not unlocked yet. I wanted to use the Bring you own phone plan with straight talk but when I call Sprint one person said they could unlock it for me but the call was dropped after a long time on hold. Then I called Sprint again and a guys said they don’t unlock Iphones 4s but only 5 and above or something like that. So I was wandering is that true? they don’t unlock Iphone 4s phones for straight talk or any other service.
    Thanks!

  4. Darrell | | Reply

    I have an iPhone 4 from sprint which is a CDMA phone spoke to a straight talk rep he assured me that the MEID number I gave him would be successfully converted to the straight talk network I paid seven bucks for this and an additional 50$ for the service plan and I’m sad to say that was over 14 hrs ago and my phone still doesn’t work….straight keeps saying it’s still activating bummer

    • Bob Thompson | | Reply

      Hi Darrell,
      Sometimes it takes a while.
      Were you using your iPhone 4 with Sprint? Did you transfer your number? If your Sprint iPhone 4 isn’t currentlly active on your sprint account or your Straight talk account, try resetting the phone.
      Resetting All Your iPhone’s Settings.

      Let me know how it goes.
      Regards
      Bob

      • angel | | Reply

        Hi bob I keep trying to register my iphone 4s to straight talk it saus its compatible but when I put in my meid and zip and hit contonue not hing happens

        • Bob Thompson | | Reply

          Hi Angel,
          You may need to call Straight Talk to register the phone. Sometimes the website has issues.
          Regards
          Bob

    • meg | | Reply

      did you ever have any success because I have an iphone 4 as well and its been “activating” for four days now
      Meg

      • Bob Thompson | | Reply

        Hi Meg,
        Four days sounds like way too long. Try Resetting All Your iPhone’s Settings. Log in to your Straight Talk online account and see what the status of your phone number is. sometimes you need to click a link in there to complete activation. If that doesn’t help contact the Straight Talk’s executive resolution department at 800-876-5753

  5. Christy | | Reply

    StraightTalk said my Sprint service needed to be active to port my number. It is and I followed all steps as listed. StraighTalk just called me and told me the Sprint devide needed to be deactivated to complete the porting process. i called Sprint and they can’t deactivate the device. Nice. Why does this process have to be so complicated?

    • Bob Thompson | | Reply

      Hi Christy,
      if you want to transfer your number from any wireless company to Straight Talk, your account needs to be active. When you transfer your number, your sprint account should be cancelled and your phone should be deactivated. They phone should then be activated on Straight Talk. I’d call Straight Talk back, open a support case, and ask tier 2 support how to resolve the matter. A number of readers have transferred service from their active Sprint iPhone. The Sprint service goes dead, and they maybe need to restart the phone for Straight Talk to be activated on the same iPhone.

      If this isn’t possible, no one would be able to switch from Sprint to Straight Talk and use their current phone.

      Regards
      Bob

  6. Anthony Emery | | Reply

    Currently went through this, one tip I can say is you will lose 4g LTE (switching to any carrier will do this, unless you have a GSM phone, which sprint doesn’t provide) and it does take longer then if you simply switched from AT&T (a gsm carrier) to straight talk. I do believe you still end up on the Sprint network (after your phone performs a factory reset). Do NOT worry about your phone being UNLOCKED, straight-talks process UNLOCKS the phone for you, but beware after you reset it, and follow the prompts you most likely won’t be able to do all of the ##SCRTN# steps (that is ok, and its the number they have you punch in).

    • Bob Thompson | | Reply

      Hi Anthony,
      thanks for sharing your experience. One thing I would add. Straight talk’s Verizon network is 3G only. Several readers have reported to me that they are getting 4G LTE on straight Talk’s sprint network. Obviously they are using phones that support 4G LTE. The iPhone 4s does not support LTE. These readers have claimed that after talking to Tier 2 support to resolve other issues the support team has “provisioned” their accounts for LTE.

      Regards
      Bob

  7. Liciaa | | Reply

    I have a sprint iPhone 4S and I want it on straight talk. I went to straight talk website and gave them my IMEID and my zip code and they said that they don’t cover in my zip code area . I was wondering if there is any way possible I can still get it on straight talk? I bought the $60 kit already and really don’t want to waste my money. Any suggestions on what I can do to get my phone on straight talk?

    • Bob Thompson | | Reply

      Hi Licaa,
      If you haven’t opened the Straight Talk BYOP activation kit Walmart should give you a refund. If you know that the Sprint network has coverage in your zip code in your area, try some different area codes on the activation page to see if another nearby zip code has coverage. You can also call Straight Talk and and try to activate it with them over the phone. Ask they if the issue is there is no coverage in your zip code or your phone is not eligible. If you phone is not eligible ask them why.

      Give these things a try and let me know how it goes.

      Regards
      Bob

    • Anthony Emery | | Reply

      call customer support, their byop page is a little messed up. They said the same thing for my area I went through the live chat. BEWARE it will set your phone through a factory reset, and it may take a day or two.

  8. Jamie | | Reply

    i have a sprint iPhone 5c I was wondering will I be able to switch that one to straight talk

    • Bob Thompson | | Reply

      Hi Jamie,
      Straight Talk will not let you register a Sprint iPhone 5s, 5c, or 5 on their Sprint network. I suspect this is part of the business arrangement between Straight Talk and Sprint. Your Sprint iPhone 5c has a sim slot on the side of the phone. Technically, your phone is compatible with the AT&T and Tmobile but Sprint has locked the SIM slot preventing you from being able to use the phone on those two networks.

      You may be able to activate your phone on another prepaid wireless network such as Red Pocket. They use the Sprint network. You can see their plans here.
      http://goredpocket.com/plans#cdmas

      Take a look at the plans and let me know if you are interested. I’d like to find a viable prepaid option for Sprint iPhone 5c owners.

      Regards
      Bob

  9. Joseph | | Reply

    The process does work. It takes 10-15mins for everything to update and go through. Reboot your phone a few times and just wait.

    • Bob Thompson | | Reply

      Hi Joseph,
      Glad to hear you got your phone working.

  10. Lindsey | | Reply

    So I am trying to set up my iPhone 4 that was through sprint but now it is not, and I talked to the support people for over 2 hours on Saturday after I went through all the steps and entering all my MEID and zipcode. Now when I try to do the code, it says “Your phone is not yet activated.” I have tried 2 different codes, and nothing happens, and I really dont want to waste the $60 that I paid for the kit.

    Please help!

    • Bob Thompson | | Reply

      Hi Lindsey,
      Not sure what the issue is. roughly the steps should be.

      1. You entered your MEID and Zip code into the web site or gave it to them over the phone.
      2. You entered the Network Activation Code to register your phone on Straight Talk
      3. You choose to get a new phone number / or gave them the account number and pin from your current wireless company to transfer your number
      4. You entered the 30 Day service pin from the BYOP kit to add service to your phone
      5. You dialed the activation sequence on your phone and restarted your phone.

      Did you go through these steps on the web site or on the phone? Did you tranfer your number or get a new one?
      You might want to try resetting your iPhone too Resetting All Your iPhone’s Settings

      Let me know how it goes.
      Regards
      Bob

      • Lindsey | | Reply

        Hi Bob!

        Just wanted to let you know that I figured the phone thing out…perserverance pays off!! I entered the ##873238# sign and it kept saying “update failed”, and just for giggles I connected it to WiFi and tried again. SUCCESS!! Thank you so much, I am so happy I came accross this website. Thank you again!

        Lindsey

        • Lindsey | | Reply

          Okay. So this is getting ridiculous.

          The phone was working fine, and it says that it is active when I log into my account, but everytime I try to place a phone call, it says “your account could not be validated. Please call customer service”. It was working last night, and then the iphone updated to iOS 7.1 or something, and it stopped working. I am getting super frustrated.

          • Bob Thompson | |

            Hi Lindsey,
            Call straight talk and open a support ticket. Be calm and ask them to escalate the issue to level 2 or Tier 2 support.

            The only thing you can try is to reset all settings on yor phone and dial the activation sequence again.

            Sometimes straight talk and sprint need to work out the issue.

            Regards
            Bob

          • Lindsey | |

            Thanks Bob, I will try to do that between working. I will keep you updated on how it goes. 🙂

          • Lindsey | |

            Hi Bob,
            Called the people and they said someone had tried to register another phone with a SIM card on my account. They fixed it and I was able to activate the phone. Thanks so much for listening to my crabbiness!! Fingers crossed that this is not a farce. Haha

          • Bob Thompson | |

            Hi Lindsey,
            I am glad to hear you got the problem resolved. I understand it is a stressful time when you switch to Straight Talk and it doesn’t go smoothly. There is no store you can walk into and ask them to fix it. Hopefully it will be smooth sailing from this point on.
            If you use social media, please follow us on Facebook, Twitter, Google+, and YouTube. In addition to keeping up with latest updates at smartphonematters you would be helping us launch social media efforts. click here
            Regards
            Bob

  11. Chad | | Reply

    For the past two days I have been trying to get a Sprint iphone 4 to work with straight talk (as with any phone one tries to activate with this company) but so far no success. Online in my account it says the phone is active with the CDMA, but when I enter ##72786# it just calls and an aotomated voice says “Your phone is currently not yet active, to activate please hang up and call customer service”

    I have also tried the ##873238# then it says “starting service update” but then in about 5 min it says “phone is not yet activated” and the nimwits at straight talk always say they have fixed it when in reality i know deep inside they just simply do not know what they are doing, if this company didn’t save me so much money i’d drop them in less than a second, but once this is settled thank god I will not have to contact them again. Can anybody help me on this???

    Thank you

      • Chad | | Reply

        Hi, I have tried that too with no success.

    • ethan | | Reply

      hi my name is ethan and I have a sprint iphone 4s I bought the network code so I can switch to straight talk but when I enter in my zip code it says no coverage in my area..any suggestions?

    • daveen | | Reply

      Ok people I got a iphone 4s working on straight talk now after 13 days of trying all those codes and 8/9hrs holding on phone. Sprint was the carrier and its up and working with no Sim or cdma access code. How I got it done was this number 1-866-806-1840 I told the person number of phone and Meid number then I was asked to run wifi do a up date then I watched my phone show up no service then I was asked to hit ##873238# hit ok then I was told to call a number I did and it work all in a total of 6 min 9sec. Sprint iphone4 working on str8 talk no changing aping or anything all up and working fine thanks to my friend leaving a comment on str8 talks site with my email and they responded back with the number above.

  12. Markesia | | Reply

    I have a Sprint iPhone 4 and I am trying to switch to straighttalk and online it shows my number and that I have an account but my phone will not activate I have tried the ##873283# and it says “Service Update Failed”. I’ve even reset my phone settings! still not working! Please help!!!!!

    • Bob Thompson | | Reply

      Hi Markesia,
      Call Straight Talk and open a support ticket. Try to escalate the issue if they can’t solve it quickly.

  13. Todd | | Reply

    Hi Bob! I have a somewhat complicated situation. I got an Iphone 4S through Sprint a few years ago. I have not been a Sprint customer now for over a year. I started a plan back in June through Wal-Mart Family Mobile with a cheap dumb phone and got a new phone number. I would prefer to be using my Iphone 4S, but it isn’t compatible. I put in my MEID and zip code and Straight Talk says my Iphone is compatible, but I’ve been using my Wal-Mart Family Mobile number for business so I’ve given out the number to many people. Its a GSM phone with a sim card. I would like to transfer the phone number I’m using to Straight Talk, but also use the IPhone 4S I already have, as I don’t currently have the funds to purchase a new phone. Would this be possible, or is it just too complicated? Lol, lmk.

      • Todd | | Reply

        Thanks for your FAST reply Bob! I followed those steps and I am now a Smart Talk customer! Phone # already ported over! EASY! This was not the headache I anticipated thanks to your help. One last question: is my Family Mobile account now cancelled, or do I need to call? (I’ll probably call either way, but just for info purposes). Thanks again!

        • Bob Thompson | | Reply

          Hi Todd,
          Great news. Glad it went smoothly. Your old account should be cancelled, you can call them to verify if you want to make sure they don’t keep charging you.
          Thanks for taking the time to comment. If you use social media, please follow us on Facebook, Twitter, Google+, and YouTube. In addition to keeping up with latest updates at smartphonematters you would be helping us launch social media efforts. click here
          Regards
          Bob

  14. Tyler | | Reply

    I am trying to register my Verizon Iphone 4 and I get to the register cdma page and I fill it out and click continue and nothing happens after I click continue? What’s going on??? I’m really frustrated..

    • Bob Thompson | | Reply

      Hi Tyler,
      I don’t know what the problem is. Sometimes their web site isn’t able to check if you phone is eligible. Try again later. Try to remain calm. changing to Straight Talk requires patience. When you signed up for ATT, Sprint, Verizon, or TMobile you probably walking into a store and the employees did the work.

      With Straight Talk you are doing all the work and you are bringing a phone from another company which adds to the complexity.

      Regards
      Bob

  15. Carlenna Miles | | Reply

    I’m trying to activate Sprint iPhone 4s…..I’ve already bought access code I already paid for service plan….they told me use ##72786# it just tells me My phone is not authorized to make calls.,,,and after reading comments I tried to use ##873283# but when I press the talk button to call it, it does nothing! Phone want even call that number

    • Matt | | Reply

      ##873283# worked perfect, THANKS

      Sprint iPhone 4s now on StraightTalk

      • Bob Thompson | | Reply

        Hi Matt,
        I am glad it worked.
        Thanks for taking the time to comment. If you use social media, please follow us on Facebook, Twitter, Google+, and YouTube. In addition to keeping up with latest updates at smartphonematters you would be helping us launch social media efforts. click here
        Regards
        Bob

  16. faith | | Reply

    I have been trying to switch my iPhone 4s over and i have had to buy a sim card and buy the access code

    • Bob Thompson | | Reply

      Hi Faith,
      you don’t need a SIM card for a Sprint or Verizon iPhone, you do for an ATT, TMobile or GSM unlocked iPhone. If you bought the Straight Talk BYOP kit at walmart it comes with 4 different SIMs, a Network Access Code, and a 30 day Service card.

  17. annieshanklin | | Reply

    I got iPhone 4 with sprintbhow to get it unlocked use on straight talk

    • Bob Thompson | | Reply

      Hi Annie,
      Was there something in the article that was not clear?

      • Chris | | Reply

        Hello Bob,
        I have a question and you seem to be the man with the answers. Can i transfer my currently IN contract Sprint Iphone 4S to Straight Talk?
        I checked my phone compatibility and Straight Talk says it will connect with a code, no sim needed. So, all is well right?
        Well, what about my current contract with Sprint? That is the elephant in the room for me. I have seen no one comment about this matter.
        Do i pay out my contract at 350 dollars (i believe that is correct)?
        Do i just let them send me requests of payment until 7 years go by?
        Do they just disappear?
        Do i go to jail for illegal activity? (ha ha)
        What happens next?
        Whats the score?
        It can’t be as easy as i transfer my Sprint Iphone 4S AND number to straight talk and save 100 dollars a month, get the same accolades that i got with Sprint – and Sprint not do anything about it!!??
        I mean, come on man. Really?
        See, I’m thinking ill be charged my usual 150 from Sprint plus my 45 dollars for Straight Talk, until my contract runs out with Sprint.
        I don’t know. Any help or insight you could share with me will be greatly appreciated.
        Sincerely,
        Chris
        Skeptical only because I’m an American, with my eyes open.

        • Bob Thompson | | Reply

          Hi Chris,
          Straight talk doesn’t really tell us what criteria it uses to judge if a phone is eligible. If the website says it is then it is.

          As for your contract, I don’t know the answer, but I’ll speculate, for what it’s worth. I think that the majority of people using iPhone 4s and iPhone 4 with Sprint have already paid off their contracts, so it’s a little harder to find someone commenting about it.

          Sprint’s Early Termination Fee ranges between $100-$350 dollars depending on the number of month remaining on your contract. You can see the details here. http://support.sprint.com/support/article/Learn_about_early_termination_fee/case-sp061027-20110823-171256

          As a rule, I never recommend defaulting on your early termination fee. I don’t judge anyone for doing it, but it’s just not the type of advice I want to give people. I will comment on the possible outcomes.

          It is possible, that Sprint will mark the device as having a bad ESN and it will suddenly no longer work on any Sprint based networks. I know they do this for phones that are reported lost or stolen, but I am not sure what happens when the ETF is not paid. I also don’t know for a fact what the impact is on your credit rating but I’d assume they would eventually write it off as bad debt. Your account may go to collection, and it be reported to a collection agency. Everyone has different financial circumstances, so that is a choice you have to make. If I were in hardship, I’d cancel my contract, pay the ETF, and switch to the cheapest cell service I could find, like a $8 dollar a month tracfone plan or one of the 1000 minutes for $100 a year plans.

          If your not having a finical hardship, then just do the math. Is paying the ETF + Straight Talk still cheaper than Sprint over the remaing months of the contract. Run the numbers.

          You may be able to negotiate with Sprint, call them. Ask them how much it would cost you to cancel your contract. Ask them what you need to do the set the PIN on your account and what your account number is(You need to have this information for your new phone company when you transfer your number). They may offer your a discounted rate to stay. One reader had this experience with on of the big three and with his new rate it made more sense to stay you the end of the contract.

          I haven’t done a direct comparison of an iPhone 4s on Sprint vs an iPhone 4s on Straight Talk’s sprint network. In general there are some differences. For example, visual voicemail doesn’t work. You’ll have old school dial in voice mail. Straight Talk doesn’t offer hotspot. You aren’t allowed to tether your laptop or tablet. You won’t have international calling, you’ll pay extra for that and it doesn’t support direct dialing. Some Straight Talk customers report issues with MMS picture messages. I get a lot of requests for help with those issues. I can’t say how big an issue that its because most people don’t come here and tell me I signed up for Straight Talk, didn’t need any help, and had no issues.

          Finally, if you are really thinking of ditching Sprint. You might want to consider selling your used iPhone 4s and moving to a phone that supports 4G LTE. If you are willing to use the ATT network you can pick up a new or used GSM iPhone and you’ll get LTE, if its supported in your area. Your current iPhone 4s doesn’t support 4G LTE and I don’t think Straight Talk’s Sprint network supports LTE yet.

          I hope this helps. Let me know if you want to discuss futher.

          Regards
          Bob

  18. jon | | Reply

    sprint iphone to straight talk service. tried all codes and activation still hasnt worked, then tried ##873283# and it says “starting service update” but then says activation failed contact your carrier. how do i fix this!!

  19. Tonya | | Reply

    Just wondering.. I have a iPhone 4 thru sprint that I want to activate on straight talk, my concern is that I recently had a tragic loss and my baby’s pictures are all on this iPhone and I don’t want to lose them so should I wait to try and print everything off the phone before I try to switch it? I have sent the pictures to a account but haven’t been able to send the videos for some reason

    • Bob Thompson | | Reply

      Hi Tonya,
      There is no reason why you would lose your photos and videos if you switch to Straight Talk. My my condolences on your loss.

      That said, If you have photos or videos on your phone are related to your loss, they are very special and immediately get help making multiple backups regardless if you stay with Sprint or not.

      If you live near an apple store, make a appointment with at the Genius bar to copy the photos and videos off your phone to one or more memory cards or USB thumb drives. They will help you for free.

      If you have a computer, use iTunes to back them up and transfer copies to your computer. Ask a friend for help if you don’t know how.

      You can check today to see if your Sprint phone is eligible for Straight Talk.
      http://www.straighttalk.com/wps/portal/home/h/byop/registration
      Enter your MEID and zip code. You can find your MEID in Settings->General->About.
      If your phone is eligible you can switch to ST after making sure you have transferred your photos.

      Regards
      Bob

      • Tonya | | Reply

        Thank you so much for answering me and the condolence!!!

  20. Kirra | | Reply

    Hi, I am trying to switch a Sprint iPhone 4s to Straight Talk. I am a little confused on if the phone needs to be unlocked and different representatives have told me different information. Can anyone help me activate this? My number has already been ported over and they’re charging me so I would like to be able to use my service.

    Thank you!

    • Bob Thompson | | Reply

      Hi Kirra,
      If you are trying to use a SIM card in your iPhone let me know. If not, try this:
      Reset All Settings on your phone See Resetting All Your iPhone’s Settings
      Try activating yoe phone by dialing ##72786#. If that doesn’t work try ##873283#.
      Regards
      Bob

      • Tori West | | Reply

        Thanks so much I was having the same problem and was getting discouraged because I thought I had wasted my money but then I came across this post trying to find a way to make it work,and the second number ended up working for me and now I’m using the iPhone 4 on straight talk that was a super help again thanks

        • Bob Thompson | | Reply

          Hi Tori,
          That is great news. Thanks for taking the time to comment. If you use social media, please follow us on Facebook, Twitter, Google+, and YouTube. In addition to keeping up with latest updates at smartphonematters you would be helping us launch social media efforts. click here
          Regards
          Bob

  21. MJ | | Reply

    I already have an active straight talk phone but I would like to transfer that number and service to my sprint iphone4 that has no service. I was on the strait talk site and I put in my MEID# but there are 3 more options at the bottom and only 1 that I thought about using but I don’t know if I should. It says “I want to upgrade my active Bring Your Own CDMA Phone to another Bring Your Own CDMA Phone” if I check this box is it going to allow me to switch my active straight talk# to my non active iphone4?

    • Bob Thompson | | Reply

      Hi MJ,
      That is a good question. You only want to choose that option if your current ST phone is a BYOP phone using Straight Talk’s Verizon or Sprint network. Otherwise choose option 1 or 2.

      You’ll need a network access code to register your phone on the ST network. Once you do that, you want to add the phone to your online account. You are then going to transfer your service from your current phone to the sprint iPhone 4 you activated.

      you did not mention which Straight Talkk phone or which Straight Talk network you are currently using. Make sure you understand that they iPhone will be using Straight Talk’s sprint network. Does sprint work well in your area?

  22. emily | | Reply

    my friend is getting the iphone 5 so shes giving me her iphone 4s but its a sprint iphone and im a straight talk user my friend 2 year contract with sprint expired in june. it doesnt have a sim card so how do i transfer from sprint to straight talk without having to get a new phone? please help me

    • Bob Thompson | | Reply

      Hi Emily,
      It might be possible for you to use this phone with Straight Talk. Let me know if your current Straight Talk phone is using Straight Talk’s verizon, sprint, att or tmobile network. If it has a SIM card it’s att or tmobile. if not its verizon or sprint.
      Also read Can I Use my Sprint iPhone 4s with Straight Talk Wireless?
      Let me know
      Regards
      Bob

  23. Nikki | | Reply

    Bob it works with the second code you gave. thanks! Straightalk told me to use ##72786# and it was not doing anything.

    • Bob Thompson | | Reply

      Nikki
      That is great news. Thanks for taking the time to comment. If you use social media, please follow us on Facebook, Twitter, Google+, and YouTube. In addition to keeping up with latest updates at smartphonematters you would be helping us launch social media efforts. click here
      Regardshttp://smartphonematters.com/wordpress/wp-admin/edit-comments.php#comments-form
      Bob

  24. Matt | | Reply

    I have an Iphone 4 thru sprint that I am trying to get onto straight talk. I have gone through getting the access code and everything and when I typed in the code to activate it said “phone not validated…” I then found this thread and reset my entire phone and now I can type in the activation code and it just says “iphone not activated” after a few minutes. HELP!

    • Bob Thompson | | Reply

      Hi Matt,
      I am not sure I follow. I assume you purchased a Network Access Code and entered this in online along with your phones MEID. You then need to purchase a 30 day service plan. Once you have all these things, you can activate your phone by dialing an activation number.

      Try activating the phone by dialing ##72786#. If that doesn’t work try ##873283#.

    • Alyssia | | Reply

      I’m having the same problem! My Sprint iPhone 4 was currently activated through straight talk. I then switched over to version prepaid (with a different phone) because I didn’t have very good service in my house. Now I’m wanting to switch back to straight talk with my previously active iPhone but no luck? Its only been 2 months and they’re wanting me to reactivate the iPhone?! I’ve tried resetting my phone, and the second code that’s 6 digits worked but,after a few minutes says service update failed! Any suggestions?

      • Bob Thompson | | Reply

        Hi Alyssa,
        do you have a straight talk online account? When you log in what does it show the status of your phone as?

  25. AC | | Reply

    I have an sprint iphone 4s. I activated it in March 2014 and then a few weeks ago it stopped working and straighttalk can’t give me an answer to why and they can’t fix it. My husband has an ipohone with a sim card and doesn’t have any problems. I would not suggest anyone get the “access code” that straighttalks requires. I would only use sim card phones. The access will eventually stop working.

    • Bob Thompson | | Reply

      Hi AC,
      Do you still want to try to fix it?

  26. Ashley | | Reply

    How would you Go about switching an iphone4 that bought Used that was on a sprint contract before you bought It To straight talk

    • Bob Thompson | | Reply

      Hi Ashley,
      You may be able to use this phone with Straight Talk’s Sprint network. Ask around to make sure the sprint network has decent coverage when you plan to use your phone.

      Next, you’ll need to check to make sure the phone is eligible, go to the website to check that out.
      http://www.straighttalk.com/wps/portal/home/h/byop/registration

      After that, you’ll need to sign up. You’ll pay a small fee to register your phone on Straight Talk’s network. It’s $7 I think. Once you do that, you can activate the phone.

      Are you going to transfer your phone number?
      Regards
      Bob

  27. Jasmine | | Reply

    I just bought the activation kit they say it activated but it’s not what should I do?

    • Bob Thompson | | Reply

      Hi Jasmine,

      Did you dial ##72786# to activate the phone? try ##873283#
      Regards
      Bob

      • Jasmine | | Reply

        Thank you bob! It worked your a lifesaver lol

        • Bob Thompson | | Reply

          Hi Jasmine,
          You are welcome.
          Thanks for taking the time to comment. If you use social media, please follow us on Facebook, Twitter, Google+, and YouTube. In addition to keeping up with latest updates at smartphonematters you would be helping us launch social media efforts. click here
          Regards
          Bob

      • Kaitlyne | | Reply

        Hi Bob,
        The ##72786# wouldnt work so I am trying the ##873283# but it keeps saying “Service Update Failed.” Any suggestions?? I have already paid for everything.

        • Angela R Higdon | | Reply

          Dont hit “ok” when it says starting service upgrade or whatever. just let it sit. I kept hitting “ok” then it would say service update failed. When I just let it sit, it went through with the second number!

  28. Jasmine | | Reply

    Hi I have a sprint iphone 4 does it has to be unlocked for it to be able to switch it to straight talk? Thanks in advance

    • Bob Thompson | | Reply

      Hi Jasmine,
      You can go to the Straight Talk web site and enter the MEID of you iPhone. The web site will tell you if you can use it. If it eligible, you’ll only be able to use it on Straight Talk’s Sprint network.
      http://www.straighttalk.com/wps/portal/home/h/byop/registration

      You can find your MEID in Settings General About on your iPhone.

      Regards
      Bob

      • Jasmine | | Reply

        Hey bob I recently bought the activation kit and they say its active but I can’t make calls they gave me a number but iPhone keeps saying iPhone activated problem help please

  29. shakeria | | Reply

    i have an iphone 4s and its with sprint. I want to switch it over to straight talk, but i read all of the comments saying it would only work on sprint towers. Is there a way i could switch my iphone to verizon? because sprint doesnt work in my area at all. please help me asap!

    • Bob Thompson | | Reply

      Hi shakeria,
      No. You can just simply use that phone on Verizon’s network

      You best bet is to buy a used Verizon iPhone 4s and sign up for straight talk using that. Then sell your. Sprint iPhone 4s. Before you buy the used iPhone 4s you need to get the meid of the phone and check to see if it can be activated with straight talk. The meid is a number found in settingsgeneral about. You’ll need to enter that number into the straight talk website to see if the phone is eligible. You want to check it before buying the phone.
      You can sell your used sprint iPhone 4s on ebay, craigslist, or gazelle.

      It might be possible to find a cell phone shop or dealer that can reprogram your iphone so that it will work on straight talks Verizon network, or another Verizon based service called page plus. I have read on other sites that people have done this. They never seem to share all the details though.

      The dealer will charge you a fee. I have never done this myself.

      You can sell your used sprint iPhone 4s on ebay, craigslist, or gazelle.

  30. David | | Reply

    I am now going on day 5 without a working phone. I’ve been trying to switch over a sprint phone as well and have basically been told each time the the problem has been fixed and to wait 2-4 hours. This has gotten me nowhere every time I try to place a call I get the same error 16 switch message. I even tried the full reset with no results. Please help this is getting rediculous

    • Bob Thompson | | Reply

      Hi David,
      I have never had this problem myself but if you look at the comments on the article, I posted a link to a web page that describes the issue in response to Dustin Carter. Dustin was also nice enough to follow up and leave a comment describing how he fixed the problem.

      Give it a try.

      Regards
      Bob

    • David | | Reply

      So after about 4 hours today speaking with 3 different reps all telling me the same thing as the previous 8 reps and that the problem had been fixed and I needed to wait 2 to 24 hours (which obviously wasn’t working) and actually being disconnected from 2 of them today after being told there is nothing else they could do, I finally reached one that after I asked her to try something different figured out that they had been trying to port my info from Verizon rather than sprint the whole time (I had to originally call in to have the service activated due to a problem with the access code). Problem solved. It’s sad to think that this problem would have probably never been solved if I hadn’t started acting like an A-hole which is very unlike me.

    • David | | Reply

      Woops spoke too soon. Woke up today to a deactivated phone and still no service.

    • dmcook | | Reply

      My husband and I both switched our Sprint iphones to Straight Talk. Mine is an iphone4, his an iphone 4s. My switch (a month ago) took multiple phone calls and three days to complete…we were finally able to reach one woman who knew NOT to use the ##72786# to activate the phone. She gave us the code ##873283# and it worked right away. Unfortunately we didn’t write it down! Switched my husband’s today and went through the same thing with the incorrect code. As soon as we had them look through notes on my account for the CORRECT code we were good to go! Hope this helps!

      • Bob Thompson | | Reply

        Hi dmcook,
        Thank you for sharing this tip. I don’t have a Sprint phone myself and I do get a lot of questions about them. When readers like yourself share, it helps the next person to come along with that same problem.

        May I ask you how much money you are saving by switching both phone to Straight Talk?

        Thanks
        Bob

      • Shad | | Reply

        Thank you DMCOOK….
        i had the same problem phone was not working for 2 days and customer service kept telling to use ##72786# to activate the phone. Then i have to google for the solution and tried ##873283# code and it worked right away.

        • Ralee Crisp | | Reply

          Help! I am having the same problem. Bought a Sprint iPhone. Trying to switch to straighttalk and inline it shows my number and that I have an account but my phone wont activate. I tried the ##873283# and it says “Service Update Failed”.

          • Bob Thompson | |

            Hi Ralee,
            Try resetting your phone.
            Tap Settings->General->Reset->Reset All Settings. You’ll need to reenter some of your settings afterwards, but you won’t lose your photos, contacts, etc.
            Let me know how it goes.
            Regards
            Bob

  31. Tiffany | | Reply

    Hi,

    I too am a sprint customer but with an iPhone 5c. My iphone has a sim card slot with a nano sim, but mine is a CDMA. So I am unsure what that is all about. Straight talk advertises the BYOP and I entered in my IMEI and it said that mine was eligible and I could buy the activation kit. On the activation kit, it says it includes nano, micro, and traditional Sim….so will my CDMA phone essentially have a sim now through ST? Does that mean my phone is both GSM and CDMA…this is so confusing…

    Thanks,
    Tiffany

  32. Bill | | Reply

    Bob,
    I had some issues getting my iPhone 4s activated. I finally got it activated but the gave my a new number and I wanted to port my old number. It appears that they are working on that but I was told that, because I the phone I bought was a sprint phone, I would only have service from sprint towers. I went to straight talk because I thought that they used all of the towers.
    Bill

    • Bob Thompson | | Reply

      Hi bill,
      Straight talk does use the att, tmobile, verizom and sprint networks but not interchangeably. When you signup you are on one of the networks, usually depending on what the of phone you are using. Your sprint phone will only work on the sprint network.

      Regards
      Bob

  33. Dustin Carter | | Reply

    Hi I have been using straight talk for a while now no problems what so ever…..anyway i was givin an iphone 4 so i went and got the straight talk byop kit followed all the instructions online set it all up….well when i was done it said turn phone off then on dial *22890 to finish activating phone did that and when i dial it says error 16 switch 694 and hangs up called straight talk on the phone for an hour trying different things still same problem emailed straight talk they said phone is active just not finished process well its been two days now phone keeps giving a message sayin iphone not activated well i found this website tried doing the apn myself didnt help again then read if sprint iphone apn does not need done so im getting frustrated got any ideas…. thank you for your time

    • Bob Thompson | | Reply

      Hi Dustin,
      I can think of two things you can try.

      First, tap Settings->General->Reset->Reset All Settings
      And then test your phone.

      The other thing is I can think of is that I don’t know if you are using a Verizon phone or a sprint phone. Straight talk won’t activate a Verizon phone unless it was purchased from them. I suspect you may have a sprint phone. My understanding is the activation sequence for ST sprint phones is
      ##72786# So you could try dialing that.

      Let me know how it goes.
      Regards
      Bob

      • Dustin Carter | | Reply

        Hi thanks for the reply tried both still same message when making call or putting activation sequence code in was just on the phone for an hour again they said they reactivated the phone and tried different cell tower after they completed that they gave me same code you did ##72786# same message think im about to give up its third day now still same results error 16 switch 394 unless any other suggestions im giving up thanks again for the reply and help

        • Bob Thompson | | Reply

          Hi Dustin,
          I’d backup any data on the phone and try and Erase All Content and Settings from the Reset menu.
          I did a search for the error 16 and found this. Looks like a problem on the Sprint side
          http://forum.xda-developers.com/showthread.php?t=1194460

          Try escalating the issue with Straight Talk
          The number for Executive Resolutions in Miami is 305-715-6500. Best to call before noon, otherwise it starts rolling over to the offshore call centers.

          • Dustin Carter | |

            Hi Bob I was just about to send you another message then i saw your reply about backing up my data and funny thats exactly what i was going to tell you i did…..i got through sprint by dialing *22804 i talked to someone about what had happened he said sounded like the phone was still locked through sprint but unfornately they were unable to give me the code to do so because the phone was no longer in their system so i downloaded a msl app so i could get the code putting in the phone meid #…. well after searching how to unlock phone myself i found a forum about going into icloud and backing up my data and setting the phone as a new phone i did that and finally after three days and hours on the phone with straight talk and hours of searching different options i was finally able to finish the activation……so next time someone has this problem and after looking at your posts i can tell im not the only one haha….have them try the backing up data and resetting everything it might save a few headaches……i appreciate the help and your very fast replys thank you again

          • Bob Thompson | |

            Hi Dustin,
            I am glad to hear you were able to get the phone working. Awesome. Thank you for taking the time to come back and share. You are correct in that your comments will help the next reader that comes along with the same problem. I moved our comment thread to the article on activating a Sprint iPhone on Straight Talk, Moving a Sprint iPhone 4s to Straight Talk Wireless.

            If you use social media, please follow us on Facebook, Twitter, Google+, and YouTube. In addition to keeping up with latest updates at smartphonematters you would be helping us launch social media efforts. click here
            Regards
            Bob

  34. francisco | | Reply

    did this method require you to have the physical sim card in tray for the service.
    i have a sprint iphone 4s cdma, it has a sim tray, no sim.

    • Bob Thompson | | Reply

      Hi Francisco
      No. The Sprint network and Straight Talk’s Sprint network do not use SIMs.
      Regards
      Bob

    • Sable | | Reply

      Francisco, I also have a iPhone 4s, however I do have a Sim card tray on my phone and there is a Sim card from Sprint in it currently. I am not sure if some card has to be in the phone. But when I went to straight talk no Sim card from their company was required. But I left my Sprint card in.
      Sable

      • Bob Thompson | | Reply

        Hi Guys,
        I was surprised to hear their was a SIM in Sable’s phone. So I did a little research, it turns out the SIM is in place so that the phone can roam on to other networks, especially, internationally.

        • Sable | | Reply

          On the back of my phone it says Model A1387. I am currently using Straight Talk now. I never took out the SIM chip that was in my phone which says Sprint since I converted. Now that you brought that up. If I was to go to Canada with my Iphone 4S phone could I buy a SIM there and use a prepaid service for the week I would be there??? Not sure how all this works… I’m learning though !! Thanks Bob !!

          • Bob Thompson | |

            Hi Sable,
            Getting a local prepaid SIM in Canada, or a US prepaid SIM that roams in Canada would be the solution. The issue is that your iPhone 4s may be SIM locked. You can call Sprint and ask them. You can ask them if they can unlock it for international use.
            This has always been a big issue for Sprint and Verizon customers, the phones are SIM locked and the company’s dont want to unlock them.
            Regards
            Bob

          • Sable | |

            Bob, before my contract with Sprint ended I called to try to unlock The phone. They would not budge. They kept on asking me why. I just told him and I wanted to get a new phone and I was going to give this phone to my child. They would not budge. And my husband called and tried to get it unlocked and said that he was traveling. They would not budge. Finally I did my research and saw that straight talk might be able to do it. It worked I’m happy to say, I shaved my bill from $127 down to $45.00. I also thought I would have to throw away my iPhone 4S in the garbage because it would only work on Sprint glad I found another alternative.
            Sable

          • Bob Thompson | |

            Hi Sable,
            This raises an interesting question. Is your phone now unlocked? I don’t know the anwser. Unlocked would mean you could put an SIM in the SIM slot on your phone and it would work. All we really know if that Straight Talk and Sprint let you register your iPhone on the Sprint network. It used to be the case, that Sprint would SIM unlock their phones only for international use. Then they even stopped doing that. You would have to try a SIM in the phone to know for sure. You could also ask an employee in the Sprint store, they might tell you the details.
            Regards
            Bob

  35. Sable | | Reply

    Well another day has passed — I’m here with a update.
    Yesterday I spoke with straight talk — and they informed me
    I should have service by 2pm — 2pm came and went. It was still staying your account cannot be validated. I was getting a bit concerned being that I was already disconnected and cancelled with sprint. I had no phone service for over a day.
    I kept calling and chatting via internet with the support group. I found support via typing was easier as most of the support people had a accent and my hearing to began with is not so great. Anyway they informed to wait a few more hours. I did around 10pm I contacted support and told them I still had no service. They informed me everything seemed to be fine on there end and I should have service. I actually spoke to someone who was going to walk me through something else I might try. He wanted me to reset my phone to factory settings. I questioned him and asked if I do this will I lose all my contacts and important information in my phone. He informed me yes. I have never synced my phone with my computer and really had no clue how to do this. I thought it might be a good idea. My husband helped me with this process. The following morning I said lets do it. We reset the phone to factory settings and I was praying that my contacts at least would be backed up ….and it would work when I went to restore it. I have good news to report after I reset the phone to factory settings/ erasing all content to factory settings and restarting. We tried calling my cell phone with the house line and it RANG !!!! It worked. I cut my bill now from $127.00 a month to $45.00 without having to buy a new I-phone and also not committing my self to a contract. I then plugged in my iphone and tried to restore my contacts and mail etc… Seems my contacts came back along with all my mail mailboxes…. but some of the apps didn’t come back which wasn’t a big deal. I could always download them again. My concern was mostly my email addresses and phone numbers !! It worked. I know people have been asking if a iphone 4s from sprint could switch to another network. I guess it can . I think the only reason is because Straight talk uses sprint towers. Did I get frustrated with the process — yes — that’s only because I’m not that good with iTunes and backing up my phone understanding how that part works. I feel Straight Talk should have better directions. As of yet I have not received one piece of email welcoming to the service. I guess they will auto bill me, but I’m up and running !!!
    Good Luck
    Sable

    • Bob Thompson | | Reply

      Hi Sable,
      This is wonderful news. I am so happy to hear that your phone is finally working. I bet if you had done a reset all settings on your phone it would have done the same as a factory reset. But, hey now your phone can start its new life on Straight Talk’s Sprint network factory fresh with your information reloaded. It sounds like it might be best to account for 24 hours of downtime during the transfer and number port.

      If you use MMS picture messages, you might want to make sure that you can both send & receive pictures. Many people report issues with MMS, and its a good idea to trey and get them resolved as early as possible.

      Thank you so much for taking the time to share your story and the results here on smartphonematters. I really appreciate it when readers take the time time to share. It helps all the other people who come to the site looking for help and information. You are going to save so much money too, totally awesome!
      Regards
      Bob

  36. Sable | | Reply

    Here is a update. I started this process yesterday. As of Today — I lost my phone service from sprint. I have no phone service at all (cry)… shows my sprint name in the upper left corner with a o next to it meaning I have no service. I contacted straight talk stating my phone has no service I tried entering the ##72786# as they originally told me to do. Says my phone is not validated. They informed me it was still being ported over. To try again at 2pm today. I’m hoping they are not stringing me along. I hope this works. I hate being without a phone. I’ll keep updated. I know a lot of people are wanting to know if you can use a iphone 4s from sprint on this network. I started this process yesterday at 11:30AM — so basically its been 24 hours and I have no service at all. My fingers and toes are crossed that it will work.

  37. Austin Roberts | | Reply

    From what I have heard and know, sprint runs on its own network, and if you have a sprint phone, it can only be used on sprint. I’m not sure if the new law has required sprint to factory unlock their phones, maybe it has, but if it has, then I don’t think it will still work because sprint uses different frequencies, (hence their own “technology”) but I can’t confirm it. Just throwing my two cents out there. I would sell the iPhone 4/4s you have and buy a factory unlocked iPhone with clean ESN’s and IMEI’s. Therefore if you run into problems, you eliminate a huge factor which could be causing a problem- your phone. Just remember, straight talk BYOP wouldn’t work in my area because tmobile and ATT didn’t “work” in my area according to ST. But in reality, tmobile works where I live, but it runs through a different tower (third party, Viaero Towers) , If you have ST, make sure you have DIRECT coverage from the OFFICIAL towers, so if you have straight talk, and have ATT towers in your area, it should work, likewise with tmobile, but if you have ST and have Viaero towers/”third party” and you’re using the BYOP Program, data and mms won’t work most likely, even if you call customer service, use all the APN settings and etc. if you’re on ST and you’re using their service, but on a different tower, the services are limited, because it costs the third party towers/carriers more money than they’re making. Your calling and texts should work, but not data and mms. I went to a bigger town and everything worked because they have more variety and official towers in bigger cities than my 10,000 population city.

    • Bob Thompson | | Reply

      Hey Austin,
      As far as I know Sprint doesn’t unlock their phones. It appears they do allow their iPhone 4s with clean ESNs and off contract to be registered for use on Straight Talk’s Sprint network. Sable left a comment saying her port is underway. I hope it goes well for her.
      Regards
      Bob

  38. Sable | | Reply

    Hello Bob — Thanks for your reply. When I received your email I was currently on the phone with a straight talk rep. I had gone through the link, I have a CDMA phone on there site.
    I answered all the questions like what is the MEID number in in sprint phone etc…. found in the settings in the general area of the phone. Seemed all was good cause it took my credit card information and processed it. It seemed now via there system they can give me network access ….However it brought me to a screen that said Activation. I had no clue what they meant as this page was asking me for numbers on a red card. I had no red card didn’t know what they were speaking about. I decided to call the phone support number and get a live operator. That was the most difficult every option I pressed was asking me for my straight talk phone number which I didn’t have . I was still a sprint customer trying to move over. All I knew at this point is I had network access with no other information or confirmation number as I never received a email stating this or anything other then it was processed on the screen. After 3 attempts in reaching a operator I finally had someone and I tried to explain how I had a cdma phone and am a sprint customer. I told her I answered the questions regarding my cdma phone and was billed 15.00 for network access. I told her at this point I’m not sure what I need to do. How can I move over from sprint to their network. Can she help me?? She asked me for my Sprint Account number and Pin number to port the number over to Straight Talk — She explained the $45.00 plan and told me if I’m put on autopay the $45.00 goes down to $42.00. Since this seems like a pre-pay plan I decided to go with it as just in case I forgot to pay the bill my phone would be disconnected and I didn’t want to deal with that ! She then informed me it can take 3 hours or up to 2 days for the transfer, but I should have service until the switch. She mentioned when I no longer have my sprint Banner name in the upper left corner of my phone I need to do something on my phone to activate the straight talk network. I need to enter a series of numbers staring with # and ending with #. I haven’t done this step yet as I’m not ported over yet. But I will let you know if it works. I know a lot of people are interested in knowing if it can be done. I’ll keep you informed. I love the idea of no contract and to be honest I wasn’t in the mood to buy a new iphone. I hope it works?? Fingers crossed.
    Sable

    • Bob Thompson | | Reply

      Sable,
      This is good news. Sounds like you made progress. The red card. It’s essentially a coupon. If you when to walmart and bought the BYOP activation kit, it would comes with SIM cards for ATT and T-Mobile phones and a red card with the $15 activation code on it. The kit is $60, $45 30 day service card and $15 for the SIMs and the activation code.

      To finish setting up your phone, you’ll need to dial ##72786#, I think. Then you’ll want to test data and MMS, if you use it.

      I can understand that you don’t want to buy a new phone, sometimes selling your current phone and buying a used one is cost effective if you want to switch networks.

      Oh, glad to hear they have you the $3 auto renew discount. You’ll still need to pay state sales tax and the federal tax. You’ll end up close to $45 dollars.

      Please let us know how it goes.
      Regards
      Bob

      • Sable | | Reply

        I’m still in the process. I decided to make call from the phone and I guess it hasn’t been ported over yet. When I do it says my account cannot be validated to contact customer service msg 5 4464 ???? For what company ??? Sprint or Straight Talk ?? I contacted Straight talk and they told me I had to call sprint and tell them to deactivate the account. They informed me they show the account cancelled already. I also tried logging on via website to my sprint account I was able to and my device was gone from the menu. I assume it was done. However straight talk tells me they still have not deactivated it ??? Oh no !!! I have no phone service now. Still says sprint in the upper left corner. When do I use ##72786# step. I have not done that yet?? Thanks for your help … .Sable

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