Problems With Your iPhone’s APN for Data and MMS on Straight Talk’s Verizon Network

Many people ask me me how to set their iPhone’s APN for Data and MMS for Straight Talk’s Verizon network. The problem is you can’t. All Verizon phones hide the APN settings page. Supposedly, your APN settings for the verizon network are configured “over the air” (OTA) when you activate your phone.

One thing you can try is to open this link in the browser on your iPhone Follow the steps to install the APN profile.

UPDATE: Looks like this link doesn’t work anymore. I don’t know if Straight Talk removed the profile from their website, or they are just having a problem. I added the profile here. I don’t know if it still works because I don’t use the straight talk Verizon network. If you try it, leave a reply below and share your results.

So if your cellular data isn’t working or you can’t send or receive MMS there isn’t much you can do yourself. You can try resetting your phone, see Resetting Network Settings on Your iPhone. If that doesn’t work, your best option is to call Straight Talk support. Ask them if they can update your APN settings. Ask them to check your MPN account settings. They will probably tell you they will look into it and give it a day for your phone to work again. And.. well.. maybe they will do something, or not. Its very important to ask them for a support ticket number because you want to call back to follow up.

I encourage you to leave a comment below and share your progress. Many readers ask for help with this. Since I don’t use Straight Talk’s Verizon network myself, I have never had this problem myself. Any information you share will help others with the same problem.


  1. Adzhar | |

    Hi everyone! I’m from Philippines I been using Iphone 5s since 2016 since I really facing troubles on my cellular setting, honestly theres no 4g and APN option appearing on my phone. Can anyone render some helps there it would a big charity for me. Thank you!

  2. brian smalls | |

    this hasn’t worked for me. although it is showing a profile now in my settings. i will try to call Straight talk again and see what happens.

    • Bob Thompson | |

      yes it seems to work again.

  3. Carlos | |

    The Profile Is Working On My IPhone 6 Plus Thank You So Much You Are A Life Saver

    • Bob Thompson | |

      glad it helped.

  4. Cameron | |

    In regards to the apn for straightalk for my 5s, got the link, thank you, but the “signed” is blank- is that safe?

    • Bob Thompson | |

      Should be safe. Straight Talk never bothers to sign these. I don’t know why. Apple only lets those files change very limited settings for security reasons. The latest one from Straight Talk, is (tracfone owns straight talk)

      • Cameron | |

        Tried, installed, did not work. Shut down phone and restarted, still nothing- appreciate the help but dont think its going to help me, and its a 5s from ST even not one brought on

  5. Ally | |

    This is the link I just got from Straight Talk:

    • Bob Thompson | |

      Yea that is the latest. I need to update this article. I updated a different one with that link.

    • Jesse | |

      Worked for me.

  6. Kate | |

    This worked perfectly! I just got a new iphone 7 plus and didn’t realize until today that I didnt have internet access while I was out. I remembered this page from when I had gotten my 6 about 2 years ago but couldn’t find the exact site. Glad to see it was still here and the link still worked! You’re a godsend.

    • Bob Thompson | |

      Glad it helped. Check out from time to time as well as my youtube channel.

  7. Sergio | |

    Holy crap! Thank you so much! I thought I would never get my phone’s cellular data to work!

    • Bob Thompson | |

      Glad it helped

  8. Tiffany | |

    this worked perfect for me, first try.

  9. Darlene Hammers | |

    Hi Bob! We have an iPhone 5 that was previously on the verizon network, now on the BYOP Straighttalk with the Verizon nano sim.

    We followed the link, replaced the profile and had 3G for about 5 minutes before it cut back down to 1x. Is LTE attainable? Or if not, is there anyway to keep access at 3G without fluctuating?

    • Bob Thompson | |

      You cannot control if your phone get an LTE connection or not. The profile, sets the APN, not the network your phone connects to. Try powering your phone off and on again. Go to a place where you know you had LTE on the Verizon network and see if it gets and LTE signal.

      Do you live in a rural area? It’s possible Verizon is using a partner’s network, that isn’t part of the prepaid network they lease to Straight Talk.

  10. Miahj | |

    Omg thank you so much!!!! I’ve literally looked for an hour trying to figure this out!!! You’re a life saver and time saver and everything else I can’t think of right now! Lol you’re AWESOME!!

    • Bob Thompson | |

      Glad it helped.

  11. Jen | |

    Thank you so much!!!!! I have looked for hours trying to figure it out and this worked in seconds. Again thank you!

    • Bob Thompson | |

      Hi Jen,
      Did you install the profile? Glad it helped.

      • Jen | |

        Yes the phone now works perfectly.

  12. Jimi | |

    Clicked on your link and had it working in 5 seconds!! Thanks

  13. Sabrina | |

    Thanks so much. Just fixed my hubby’s new Iphone SE. There is no profile listed in settings anymore. So I went to the link you listed as the updated one, and magically it prompted me to install. It says it is “unverified” but it still installed and the data now seems to be working. Thank you again this saved me from having to call customer no-service at Straight Talk.

    • Bob Thompson | |

      great news, glad it worked!!

  14. Casey | |

    Oh my gosh the linked worked great, I’ve been living off of Culvers WiFi for weeks! Thank you so much!!!!!

    • Bob Thompson | |

      great news, glad it worked!!

  15. Nickg | |

    The new link worked great. Only took me an hour to find this website lol. But got it working and i really appreciate it.

    • Bob Thompson | |

      Glad you got it working.

      • Denylke | |

        It worked for me, too! Thank you so much for putting this information out there!

        • Bob Thompson | |

          Glad to hear it worked!

  16. Jeff | |

    I just tried the new link, everything is working fine now. Thanks, I’ve been working on this for a week. My only question is, it still says Verizon and not TFN. Dose anyone know if this is normal? I’ve been with Straighttalk for a few years but I’ve always used AT&T phones. This is the first Verizon phone I’ve used with them.

    • Bob Thompson | |

      I recently signed up for straight talk’s verizon network and my phone says Verizon. Seems to be common if you are using an LTE iPhone.

  17. Lala | |

    I just tried the link mentioned near the top, and it worked just fine and fixed my problems.

  18. Kimberly | |

    iphone 6, Verizon network. BYOP. Been with ST for a few months now, no issues. For the past week, when I am using the ST data (not on wifi) my phone acts possessed! Opens apps without me even touching the phone, tries to type things, attempts to delete messages, all kinds of crazy things. I did just upgrade from 5gb to 10 gb the day before it started acting out. I use the profile you have listed, have reset network settings & all that jazz. Any ideas or recommendations? Did an iphone restore yesterday after apple could not identify any problems. Was told it is not the hardware as it does not happen all the time (only when using the LTE data).

    Thanks in advance!

  19. Thomas | |

    It worked for me, however, I had to reset my network settings before it would work, so if you installed the link and it didn’t work, then you should try resetting the network settings and see if it works then.

    • Bob Thompson | |

      Thanks for sharing that.

  20. SD Bruin | |

    Thanks a million! Worked perfectly for my iPhone SE.

  21. Deundrae | |

    None of this works for me

  22. Kaelyn | |

    Every time I try to access that site my phone says that safari can’t install for a unknown error.

    • Bob Thompson | |

      Looks like ST broke the link. I’ll have to see if I can find a fix for it.

    • Bob Thompson | |

      take a look at the article again. You can try the link i added. I don’t know if it will work though

  23. Daryl Roberts | |

    I have an iphone 5.bought data and everything through straighttalk but I cant use wifi or my just says verizon LTE.can u help

    • Bob Thompson | |

      Try this Problems with Straight Talk Wireless’ Verizon Network

      As for you WiFi… Cellular data and WiFi are different. If your WiFi isn’t working, make sure it’s turned on and you are connected to the Wifi network you want to use. You may need to enter the password for your wifi network.

  24. Silas | |

    I have a straight talk phone I bought at walmart. I did a factory reset on it, now I get the “Could not activate cellular data network” whenever I’m not connected to a wifi. Would this work with my phone even though its a straight talk phone to begin with? Or do I have any other options to fix the problem..?

  25. Conor McMahon | |

    I was able to download the verizon update but when I tried to open it I get a messgae “Unable to open file, No application on this device can open the file” Any ideas on a fix for that problem?


    • Bob Thompson | |

      Did you click the link from the safari browser on your iPhone?

  26. Brittany | |

    Thank you! Thank you! Thank you! Worked like a charm!!!

    • Bob Thompson | |

      glad to hear it helped

  27. Larry Varnell | |

    It worked like a charm. Thank you so much!

  28. Natalie S. | |

    Oh, and it now says “TFW” at the top left since I have no profile.

  29. Natalie S. | |

    I got the new iPhone SE from Verizon and got the BYOP kit. The data is not working for me– at all. At the top left, it originally said “Verizon”. They had me uninstall the profile that I had just downloaded and the data worked for a short amount of time, but now I have no data once more. They’ve sent me a new SIM card to try and fix the problem, but it solved nothing. I’m really desperate to get this problem fixed, and I’m frustrated with having to call Straight Talk all the time. Can you give me any advice?

  30. Haley | |

    I have an old iPhone 4 and a 5 that i gave to my sister and niece. I set up the 5 with straighttalk and then i couldn’t find the ‘profile’ setting in general. Neither would it let me open the on the phone. i texted the website from my iPhone to the 5. When i opened the link it opened the hidden profile settings. i was able to install the update and can now access the cellular data. I’m unsure if it will work on the 4 but am going to try now

  31. Charles | |

    Thank you!! Went to that site, installed whatever that was and this fixed my phone completely. THANK YOU! I have an iPhone 6s+

    • Bob Thompson | |

      Glad to hear it worked.

  32. Jared | |

    thanks a lot! I have an Verizon iPhone 6s and the link to reset the apn worked for me

    • Bob Thompson | |

      great news glad to hear it worked.

  33. Sam Craig | |

    Having the same problem. Bought a BYOP kit because my phone was deemed compatible but now have ZERO service, and Straight Talk customer service has been no help, offering up a new SIM card as the solution. How would you switch to the Straight Talk ATT network? Can you simply activate the ATT SIM that comes in the BYOP kit instead of the Verizon one? Thanks so much for this website – it’s awesome!

  34. BeverleyYoung | |

    I have straight talk cdma iPhone 5, bought straight talk/Verizon nano sim, tried to get Verizon 4g LTE, straight talk said couldn’t use my straight talk iphone to get 4g LTE, I could only get Verizon 3G, because my iPhone 5 was straight talk cdma only. I know my phone works with Verizion 4g LTE because I switched to verison and they put nano sim in my phone and I was using Verizon 4g LTE. I changed back to straight talk, cost a lot less, Verizon took sim out when I switched back! Bought Verizon nano sim from straight talk so I could get 4g LTE, was told I could only use sim if I changed my service from another provider to straight talk. I read it would work if changed APN, don’t have access to change APN on my iPhone. Any help would be nice!

    • Bob Thompson | |

      Unfortunately, Straight Talk will not let their customers with Straight Talk purchased verizon network iPhone 5 phones change their service from the Verizon 3G network to their 4G LTE network. I don’t know why, could be part of a business agreement with Verizon, they are not saying.

      And yes, the phone does support 4G LTE on the Verizon network. The problem is they will not let you activate the 4G LTE SIM for use with your phones MEID. Changing the APN, isn’t going to solve this problem.

      If Verizon is willing to activate your phone, you should be able to move to their 4G LTE prepaid network for $48 a month if you sign up for auto pay. You’ll only get 2GB of high speed data instead of 5Gb.

      If the ATT network works well in your area, you could switch to Straight Talk’s ATT network. You phone will only display 3G in the status bar but your data connection might be faster than Verizon’s 3G or 4G LTE network. Straight talk’s Verizon 4G LTE network’s speed is limited to 5Mbps download.

      You could also consider selling your current iPhone 5 and replacing it with a used iPhone 5 or 5s. Your new phone now be a BYOP phone, and eligible for use on Straight Talk’s Verizon 4G LTE network. You can sell the old phone and you’d only be out of pocket for the price difference.

      If you search smartphonematters for “Grant” you’ll find a lot of articles and comments about this issue.

      • Scott | |

        Just did this and it worked. Called straight talk and “John” said to go to
        Follow the prompts and it was too easy. I have an iPhone 6 plus

        • Bob Thompson | |

          Yes. They have added an APN profile for Verizon. Does your MMS picture messaging work? Can you send and receive to phones that aren’t iPhones?

        • Bob Thompson | |

          thanks for sharing that too. I have been meaning to add it to the article.

        • Kathy | |

          Thank you for sharing. This solved my problem. I have an iPhone 6s.

          • Bob Thompson | |

            Are you able to send MMS picture messages to people that don’t use an iPhone?

          • Tim McFarlin | |

            My wife has same CDMA nano verizon on iphone5. Not able to send mms to anything other than iphones, Bob. Thoughts? Sucks since I have an Android.

          • Tim McFarlin | |

            I’ll try to call ST when she gets home with the phone tonight. I’ve exhausted the other options. It is EXTREMELY frustrating, yet I love ST enough to invest a week figuring out how to fix it, as I do every time we get a new phone!

          • Bob Thompson | |

            did you try my recommendations?

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