Tracfone has been telling many of their customers that they need to buy a new phone and a lot of you are asking me questions about this so I though I’d write this article to explain what is going on and answers some of the questions I am getting about this.
Q. Why Do I Need a New Phone?
You need a new phone because Tracfone is upgrading their network and your current phone will no longer work. This happens with all wireless carriers every five to ten years when they shut down the equipment on their network that is using older wireless technologies and replace it with newer improved technologies. If you want to know more, continue reading this section, but you really don’t need to understand it.
Tracfone doesn’t have their own cellular network, they use Verizon, AT&T, and T-Mobile’s towers. In this case, Verizon is upgrading their network. They are shutting down their CDMA network (3g) and transitioning to all 4G LTE. Your new phone needs to support something called Voice of LTE or VoLTE for short. Verizon calls this HD Voice.
Q. Is this a trick just to get me to buy a new phone?
No, it’s not a trick. They are not just tying to make money selling you a new phone. And it reality, wireless companies make their money selling you service, not phones. I suspect in some cases Tracfone breaks even or loses money selling some phones, and when they do make a profit it isn’t a lot of money for them.
Which iPhones are Compatible with Tracfone?
In short, the iPhone 6 and iPhone SE and newer iPhones that are compatible with Verizon will work with Tracfone’s Verizon towers and support the Voice Over LTE technology required to use their Verizon towers. The iPhone 5s and older iPhones are no longer compatible. You may be able to use iPhone 5s and iPhone 5 models with Tracfone’s AT&T or T-Mobile towers.
Which Samsung Galaxy Phones are Compatible with Tracfone?
In short Galaxy S5 and newer phones are that are compatible with Verizon will work with Tracfone’s Verizon towers will support the Voice Over LTE technology required to use their Verizon towers.
While I Lose My Minutes When I Upgrade To a New Phone?
No. You can transfer both your phone number and remaining service balance of minutes, texts, and data from your current phone to your new phone.
However, if your current phone is eligible for Triple Minutes (3X) for life, your new phone might not be. If you are currently able add the $50 for 365 service days add-on your new phone may not qualify. Tracfone’s smartphone’s and BYOP phones no longer qualify for the 3x plans. Consider adding minutes or the $50 1 year add on before transferring your service to your new phone,
Where Can I Buy a New Phone
I am only familiar with smartphones, not basic phones. Tracfone may have sent you and email, text, or regular mail offering you a deal on a new phone so check those deals. I post the monthly Tracfone deals here on smartphonematters.com see the Tracfone Latest Deals Here….
You can Bring Your Own Phone to Tracfone if you want. You can buy a new unlocked iPhone from Apple or Samsung phones from Best Buy if you want. There are a lot of options. Leave a reply below if you have questions.