Walmart Family Mobile Plans for April 2019

Today I am going to take a look at the Walmart Family Mobile plans and features for April 2019. Before getting started, I want to point out this is not a review, just a look at the plans and features currently offered. I’ve never reviewed Family Mobile before, I’m not sure if I will, but if I decide to I’ll post an update here and on YouTube as well. While I’ve discussed Family Mobile here on smartphonematters.com before, it has been a while so it is definitely time for an update.

Family Mobile is a prepaid wireless service sold exclusively by Walmart. It uses the T-Mobile network or towers. Originally Family Mobile was a joint partnership between Walmart and T-Mobile, Family Mobile is now owned and operated by Tracfone.

If you want to sign up for Family Mobile you’ll have a choice you can buy a phone directly from Walmart or you can Bring Your Own Phone. Family Mobile offers several different iPhone models and has a selection of Android phones too. If you want to bring your own phone, you’ll need to buy a $1 SIM kit from Walmart.

Plans

Family Mobile has four different monthly individual plans. All these plans include unlimited nationwide talk and text. The plans differ in the amount of 4G LTE data included each month. All the plan prices end in 88 cents, that’s a Walmart pricing thing, I think.

$24.88 Plan with Unlimited Talk, Text, and 1 GB of 4G LTE Data

The $24.88 plan include unlimited nation wide talk, text, and 1 GB of 4G LTE high speed data. For a limited time, Family Mobile is offering a $2.50 discount if you sign up for Auto Pay. Auto Pay is automatic payment program. Let Family Mobile automatically charge your plan to your credit card each month and you’ll get that $2.50 discount. This offer currently expires 4/31/2019.

After you use up your high speed data, you’ll still have a data connection. FamilyMobile calls this 2G data, its really slow. You’ll be connected to the internet. You may be able to send and receive email, exchange messages, or browse the web really slowly. You won’t be watching Netflix or YouTube or listening to Spotify or Apple Music with 2G data.

If you use up all your high speed data, you can buy Add-On Data. More details about that after the plans. Any unused or remaining high speed data rolls over to the next month. You can use Mobile Hotspot with this plan.

$29.88 Plan with Unlimited Talk, Text, and 3 GB of 4G LTE Data

The $29.88 plan include unlimited nation wide talk, text, and 3 GB of 4G LTE high speed data. For a limited time, Family Mobile is offering a $2.50 discount if you sign up for Auto Pay. Auto Pay is automatic payment program. Let Family Mobile automatically charge your plan to your credit card each month and you’ll get that $2.50 discount. This offer currently expires 4/31/2019.

After you use up your high speed data, you’ll still have a data connection. FamilyMobile calls this 2G data, its really slow. You’ll be connected to the internet. You may be able to send and receive email, exchange messages, or browse the web really slowly. You won’t be watching Netflix or YouTube or listening to Spotify or Apple Music with 2G data.

If you use up all your high speed data, you can buy Add-On Data. More details about that after the plans. Any unused or remaining high speed data rolls over to the next month. You can use Mobile Hotspot with this plan.

$39.88 Plan with Unlimited Talk, Text, and 14 GB of 4G LTE Data

The $39.88 plan include unlimited nation wide talk, text, and 3 GB of 4G LTE high speed data. For a limited time, Family Mobile is offering a $2.50 discount if you sign up for Auto Pay. Auto Pay is automatic payment program. Let Family Mobile automatically charge your plan to your credit card each month and you’ll get that $2.50 discount. This offer currently expires 4/31/2019.

After you use up your high speed data, you’ll still have a data connection. FamilyMobile calls this 2G data, its really slow. You’ll be connected to the internet. You may be able to send and receive email, exchange messages, or browse the web really slowly. You won’t be watching Netflix or YouTube or listening to Spotify or Apple Music with 2G data.

If you use up all your high speed data, you can buy Add-On Data. More details about that after the plans. Any unused or remaining high speed data rolls over to the next month. You can use Mobile Hotspot with this plan.

$49.88 Plan with Unlimited Talk, Text, and Truly Unlimited 4G LTE Data

The $49.88 plan include unlimited nation wide talk, text, and unlimited 4G LTE high speed data. For a limited time, Family Mobile is offering a $2.50 discount if you sign up for Auto Pay. Auto Pay is automatic payment program. Let Family Mobile automatically charge your plan to your credit card each month and you’ll get that $2.50 discount. This offer currently expires 4/31/2019.

For data usage, Family Mobile offers the following disclaimer. If congested, customers may notice reduced speeds vs T-Mobile customers that may be further reduced for a small number of customers who use >40GB.

If you use up all your high speed data, you can buy Add-On Data. More details about that after the plans. Any unused or remaining high speed data rolls over to the next month. You can use up 5GB of 4G LTE Data for Mobile Hotspot with this plan.

Add-Ons

Family Mobile offers two add-on services, $9.88 for 1GB 4G LTE Data and $10 Extras Pack

Add-On Data

With Family Mobile you can purchase an additional 1GB of 4G LTE data for $10. While it doesn’t say it on the website, according to customer service, unused add-on data will carry over from month to month with active service.

$10 Extras Add-On

Family Mobile offers a $10 Extras add-on on with international calling and international roaming. I’m still looking for a description of the details and I’ll update this when I find them.

Discounts

FamilyMobile offers two different discounts.

First, a $2.50 mer month auto-pay discount. Auto Pay is a automatic payment program. Enroll in Auto Pay and Family Mobile will automatically charge your plan to your credit card each month. you’ll receive a $2.50 discount off your bill. According to the myfamilymobile.com this is a limited time offer through 4/31/2019. Sign up before then and you’ll continue to get the discount as long as your service is active.

Next, is Lifeline. Lifeline is a federal program that offers discounts on phone and internet service to qualified consumers. If you qualify for Lifeline, you could save up to $10 per month off your plan. See the details on FamilyMobile.com to apply for lifeline.

Wi-Fi Calling

My Family Mobile does not specifically state on their website whether they support Wi-Fi calling. Instead they direct you to the link for the Tracfone Wi-Fi Calling site where you can check if your current FamilyMobile account supports Wi-Fi calling. I suspect that most phones that support the wi-fi calling feature will work, as FamilyMobile uses the T-Mobile network which generally offers support for the feature on prepaid wireless services.

What about you? Are you using Walmart Family Mobile? Leave a reply below and share which plan you use and what you like about it.

13 Comments

  1. Pauline cooper | | Reply

    I would like to add more data to my service plan already have until the expiration date how do I go about doing this

  2. Jay | | Reply

    I hear where everybody else is coming from when he/she talks about 10gb of hotspot on his/her account instead of five. I subscribe to the 25 plan, and I noticed that my plan says 3gb of data instead of two. Each time I log onto my Family Mobile account it says, “For the month 3gbs of data. ” I’m wondering does this and other surprises relate to the website being old? Or, is it some promotion instead? Either way, I do enjoy my service with Walmart Family Mobile as the coverage where I live is solid. Thanks again Bob.

    • Bob Thompson | | Reply

      Hi Jay, Good questions, maybe someone else reading this will have a more information than I do. Its been my experience that “tracfone owned” services upgrade your plan to the latest offers. So when they add more data or hotspot everyone gets it. Other prepaid companies do not always operate that way. I think your guess about the web site not being updated is a good one too. I have seen many places where the other tracfone owned services have mistakes and are missing updates on their sites.

  3. Jim | | Reply

    Well I did not make it back on the 25th like I had hoped, to add what happened on renewing my plan. Sorry about that, was tired with getting all my laptop work done after work. Here is what happened.
    I used up 7.5 gigs on the hotspot for last month and Brandon you were right on. It did renew to another 10 gigs for this month. That is cool. And I did not loose any speed after using 5 gigabytes that you had wondered about.
    And here is something pretty weird about hotspot on my laptop and phone speed. My phone will download at say 8 mbps but my laptop will get into the 17 to 24 mbps range ( was going to say Brandon you are blazing at 30 to 100 mbps). Did speed test on both at the same site at the same times and lots of tests. Also installed DU Meter on laptop. I figure maybe my phone modem just does not handle speed as well as the laptop. But it is the phone that gets the signal and wifi”s the signal to the laptop. Weird. Have never seen 24mbps on phone. In the past 4 days I have downloaded from hotspot about 6 gigs of games, old games but one was 2 gigs alone. Took about 30 minutes and never lost connection. All in all I,m satisfied with Walmart Family Mobile as of this writing. Bob thanks again for this page. All the other pages about WFM are so outdated from 2016 and older and are so negative and most say they have no hopspot at all which has changed now. They should reflect the 10 gigabytes of hotspot on their web page somewhere.
    Bob do you have any other cool pages you made I might like to read? I found this one on google search last week. Had not come up before then for me. You did a fine job with this one and I say thank you sir.

    • Bob Thompson | | Reply

      Hey Jim, thank you for the kind words. And thank you for sharing your experience with WFM.
      WFM has its place in the prepaid wireless space just like all the other carriers and unfortunately the internet is full of some many negative comments about all of them. I get those comments all the time too. People say “that’s crap” or “this sucks”, or worse. I sometimes ask people did you try it, if so tell us why you feel that way. Not every prepaid carrier is a good choice for everyone and if you have a bad experience move on to something else.

      I’m going to mull over why hotspot data is faster on your laptop then your phone. It would be interesting to try your SIM in a different phone and see the results.

    • Brandon | | Reply

      The funny thing about the hotspot was, I checked my family’s usage on the website after your comment and my wife and daughter were at 9 gigs and 8 gigs used respectively (put my measly 4 gigs to shame). I asked my wife had she experienced any slow down and she said no. I think the difference in Speedtest results might have to do with the way your phone’s modem handles data packets. The phone gets the same signal and passes it along to your laptop but your phone might not the data packets as fast resulting in a lower Speedtest.
      You are right the info on the web is severely outdated and negative. WFM used to be actually run my T-Mobile a few years ago before I signed up (the data allotment was too low at the time to be feasible for my family). When Tracfone bought them, T-Mobile gave little to no notice to their customers and plans changed. With T-Mobile hotspot was allowed under Tracfone it was not. Also they changed the customer service centers from America to a foreign country. I can tell you for certain if you have real problem and call customer service you might feel frustrated.
      When I first signed up I did by myself because my wife’s phone was still under contract with another carrier and everything went fine. After a few months, I added my wife’s phone and there was a glitch in their billing system. After the first month the second line is supposed to have the same bill date as the primary line mine did not. Instead I was making two separate payments whenever the phone line dates were due. I called customer service and after about a hour in they acted like they couldn’t helped. I call back the next day and had to go through the same spill but I kept asked for a manager higher then whoever I was talking too. Finally they put me with I believe the Miami office and the nice associate/manager was able to solve my problem. It still entailed them canceling my service, me going to Walmart to pay at the money center to restart it , and dealing wife an unhappy wife who I had convinced to switch carriers (lol). It did work but it should not be that complicated to fix a billing on their in. I can tell you I was crossing my fix and praying that I had no issues when we added my daughter’s phone two months later (which we didn’t). We’ve had no problems since though. I’ve switched phones and my phone got an iPhone directly from them with an online activation.

  4. Jim | | Reply

    Thanks Bob. You did a great job laying out the plans and prices for Wal-Mart Family Mobile. I like what Brandon added as well. Looks like the lower tiers of plan rates got a decent boost.

    I made some mistakes in my post and want to change three mistakes but don’t see a place to edit.

    Change all my download speeds from gbs to mbs (megabits per second). My phone keeps putting in words for me. I hate spell check.

    Little bit of a update here. Today I’m at 5.2 gigs of hotspot used and it’s stll working, and 34 gigs used overall on 40 gig truly unlimited plan before slowdown. I may use another gig of hotspot before renew date (25th) but not the whole 10 that shows. I’ll either see a reset of 5 or 10 gig on hotspot. If it is 10 then next month I will use it all and see what happens. Will update this in two days and again next month.

    Thanks for bringing this page to us. Oh and speeds have been great all day. Between 4 and 6 mbps adverage dipping to 2 and with 11 and 15 mbps at times. (Note) I do not live in a rural area. Live in large connected city. Good coverage. But only 1 and 2 bars on antennae until I go outside and the get full bars.

    • Brandon | | Reply

      Jim, your hotspot will reset to 10gb when your plan renews. I’m usually on WiFi so I’ve never went over 5gb. I think I’m at 4gb now but that’s only because I was out of town and my daughter was watching movies on my iPad via my hotspot. Since they officially labeled the hotspot it’s been 10gb even though it says 5gb. The only thing I wasn’t sure of was if they slowed the hotspot down after 5gb. I’ve had the plan for sometime now. You also correct they raised the unlimited throttle threshold to 40gb about the same time they introduced the hotspot feature.
      I get pretty good speeds here usually 30-100 mbs outside. Inside 10-20 mbs but it depends on were I’m at in my city. I only have a real problem in dead areas on my way to work which is a rural area.

  5. Jim | | Reply

    I’m glad to finally find a updated page about WFM. Good read. Thanks.
    I’ve been with WFM for 6 months. Today is the first that I noticed reading on the “Truly Unlimited $49.88 prepaid card an increase to 40 gigabytes from 32gb before being slowed down. But here is what I’m finding strange. The prepaid card says 5gb of hotspot. When I text to 611611 “Usage” my return message will give me how many gigabytes I’ve used and how much hotspot I’ve use plus what I have left in reserve to use.
    Well my hotspot says I have 10gbs in reserve. Now this is the first time I’ve actually used any hotspot is 4 days ago. So my usage is saying 3gb used and 7 left to use for this pay period. I can only assume that my unused 5gb from last month rolled over to this one. It would be nice if it has changed to 10gb per pay peroid or month but I somewhat doubt it. It certainly does not roll over and build month after month or I would have 30 or more GB in hotspot.
    Just for the sake of it here is my experience with WFM. I bought the $79.95 Rebel 4 phone
    I like it fine. Only 16gb storage but I added 32 more. The first week was fine with internet speed about 5gbs on speed test. 2nd week with about 10gb used of 32 there were times it got real slow during congestion hours say 4pm to 10pm between 1gbs and 1/3 guns. Late,usually after midnight I could get upwards of 15gbs. I will also say that all of this month speeds are great most of the time and I currently at 32 gigabytes used. My renew date is the 25th. I will see what my hotspot reads as available and post it back here when I do.

    • Bob Thompson | | Reply

      Hi Jim,
      Thanks for sharing all that. WFM uses the T-Mobile network which seems to be the network that allows prepaid companies access to hotspot. It’s possible they updated the amount of hotspot from 5GB to 10GB without updated the web site yet and the stock of refill cards in the store often remain on the shelves until sold. While you are seeing differences in speeds in congestion, i wonder how that would compare to T-Mobile customers. Please do let us know what you see when you plan renews.

  6. Brandon | | Reply

    Hey Bob, I just noticed the lower plans now have an extra gigabyte of data. The $24.88 plan is now 2gigs and the $29.88 is now 4gigs. No mention of a limited time but I think it’s probably permanent if they follow the trend of the past year.

    • Bob Thompson | | Reply

      I’ll check it out. My guess is they needed to follow suit as all the other tracfone brands updated their plans.

Leave a Reply

Your email address will not be published. Required fields are marked *